8040 Palm Parkway
Orlando,
FL
32836
Inspect guest rooms and public areas to ensure cleanliness, maintenance, supplies, and amenities meet HHM and brand standards. Support the housekeeping team by maintaining quality standards, coaching associates, and helping deliver an exceptional guest experience.
Your Growth Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Your Focus
Inspect guest rooms and assigned areas to ensure cleanliness, maintenance, and presentation meet HHM and brand standards.
Verify that guest room supplies, amenities, and linens are fully stocked and properly arranged.
Coach and support housekeeping associates to ensure work is performed in accordance with established hotel and brand standards, as well as HHM core values.
Maintain inventory levels and ensure adequate housekeeping supplies are available.
Issue supplies, linens, and equipment to housekeeping associates as needed.
Inspect completed work to verify quality, consistency, and compliance with established standards.
Perform or assist with cleaning duties when necessary to support operational needs.
Report maintenance issues promptly to the appropriate department and follow up as needed.
Follow sustainability guidelines and practices in support of HHM's EarthView program.
Practice safe work habits, wear appropriate personal protective equipment (PPE), and comply with MSDS and OSHA standards.
Help ensure overall guest satisfaction by maintaining high standards of cleanliness and service.
Perform other duties as assigned by management.
Your Background/Skills
High School diploma preferred.
Previous housekeeping experience.
Previous supervisory responsibility preferred.
HHM Hotels Benefits and Perks
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Conveniently located near the West Entrance of Disney Springs, and just minutes from top attractions including Walt Disney World Resort, the ESPN Wide World of Sports Complex, SeaWorld Orlando and Universal Orlando Resort, we put endless adventure a your fingertips! Our all-new hotel in Lake Buena Vista, FL is also just a short drive to Orlando International Airport and Orange County Convention Center so making it to meetings and flights on time has never been easier. After an adventure filled day, sit back and relax in spacious suites with fully-equipped kitchens, expansive dining bars and separate lounge areas, plus thoughtful features to help you stay productive like flexible work desks and fast, free Wi-Fi. In the morning, wake up to hearty favorites at our complimentary breakfast, then meet your fitness goals at the gym or unwind and grab a drink at our resort-style pool with a tiki bar!
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.