10330 West Olympic Boulevard
Los Angeles,
CA
90064
Paid Time Off, 401k, Health Benefits
Front Desk Agent
Job Summary:
As a Front Desk Agent, you will be the first point of contact for guests, delivering outstanding service through check-in, check-out, and daily guest interactions. You’ll ensure a smooth and welcoming experience from arrival to departure.
Responsibilities:
Greet guests, process check-ins/outs, and answer inquiries
Handle reservations and guest requests efficiently
Maintain accurate guest records and payments
Communicate with housekeeping, maintenance, and management to ensure guest satisfaction
Qualifications:
Excellent communication and customer service skills
Prior front desk or hospitality experience preferred
Familiarity with hotel PMS systems is a plus
Our central location provides guests convenient opportunities for vacation activities, from sight-seeing to touring fascinating museums, beaches, and shopping. Corporate guests will feel welcomed as well, with our range of business-focused amenities Guests will enjoy their stay in our West Los Angeles hotel.
Each of our Century City accommodations is stylish and designed with our guests' rest in mind.
Each guest at our Los Angeles hotel will enjoy a complimentary breakfast from our Breakfast Bar as well as complimentary high-speed Internet access.
The Santa Monica Pier is just minutes away.
Globiwest Hospitality is a privately owned hotel management company that operates and develops hotels across the United States. The company’s portfolio currently consists of 20 hotels comprising over 1,500 rooms in major metropolitan destinations and top business and travel markets in seven states. Globiwest Hospitality’s home office is located in Southern California with additional regional offices in New York, Oklahoma and Mississippi.
This winning combination of premium brand selection and strategic market positioning enables all of our hotels to enjoy the rewards of success.
Success begins with a sincere commitment to employees at all levels of service, a passionate desire to satisfy each and every guest and a concentrated focus on the bottom line. Our teams serve as the foundation of every success story for this top-performing hotel management group. People, experience and integrity with the ability to attract the best talent the key to our success.