Children's Club Supervisor
Ponte Vedra Inn & Club
200 Ponte Vedra Boulevard
Ponte Vedra Beach,
FL
32082
- Assist in the daily operation of The Reef Children's Club.
- Lead by example while upholding Forbes Five-Star hospitality standards.
- Supervise, coach, train, and support Children's Club team members.
- Assist with hiring, onboarding, scheduling, payroll administration, and performance management.
- Maintain a safe, clean, organized, and engaging childcare environment.
- Ensure compliance with childcare safety policies, sanitation standards, and emergency procedures.
- Plan and participate in age-appropriate games, crafts, educational activities, camps, and special events.
- Build meaningful relationships with children, parents, members, and guests through personalized service.
- Resolve member and guest concerns professionally and promptly.
- Monitor staffing levels to support service excellence while maintaining labor efficiency.
- Maintain inventory levels for toys, games, crafts, and childcare supplies.
- Process reservations, check-ins, check-outs, and point-of-sale transactions accurately.
- Maintain reception and childcare areas in a welcoming and professional condition.
- Answer phones, respond to inquiries, and provide assistance in accordance with Forbes Five-Star service standards.
- Develop proficiency with reservation, childcare management, and point-of-sale systems.
- Ensure children are released only to authorized parents or guardians.
- Identify and report safety concerns immediately while promoting a culture of safety.
- Stay informed on childcare trends and assist with implementing programs that enhance the member experience.
- Support Children's Club and Sports Club operations through additional responsibilities as assigned.
- Ability to read, write, speak, and understand English.
- Bachelor's degree in a related field preferred.
- Minimum two (2) years of experience in a luxury club, resort, hospitality, childcare, recreation, or related environment.
- At least one (1) year of supervisory or management experience.
- Experience working with children ages six months through twelve years.
- Valid driver's license required.
- CPR, AED, and First Aid certification required or ability to obtain certification upon hire.
- Strong leadership, communication, interpersonal, and organizational skills.
- Knowledge of childcare operations, child development principles, and safety procedures.
- Understanding of operating and capital budget concepts.
- Ability to multitask effectively in a fast-paced, family-focused environment.
- Strong customer service skills and a passion for hospitality.
- Experience with reservation systems, point-of-sale software, and Microsoft Office preferred.
- Ability to communicate effectively with members, guests, children, parents, and team members.
- Ability to walk throughout the property for extended periods.
- Ability to lift, carry, and move up to 35 pounds.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, bend, reach, and remain active throughout scheduled shifts.
- Competitive pay
- Paid time off, including vacation, holidays, and sick time
- Medical, dental, vision, life insurance, and disability coverage for eligible team members
- 401(k) with company match
- Flexible scheduling opportunities
- Complimentary parking and employee dining café
- Five-Diamond service training and professional development opportunities
- Certifications and continuing education opportunities
- Complimentary Uniform Dry-Cleaning Services
- Career growth and advancement opportunities throughout Gate Hospitality Group
- Preferred lodging rates
- Discounted golf and select recreational amenities
About Ponte Vedra Inn & Club
Setting the Standard of Excellence for Iconic Florida Beach Resorts Since 1928
A refuge for recreation and reflection. A family vacation favorite. A premier year-round destination for weddings, and social and corporate events. AAA Five-Diamond rated Ponte Vedra Inn & Club is the picture of quiet grandeur, grace, stateliness, and story.
Located on a stretch of pristine beach in northeast Florida, discover a world of elevated oceanfront accommodations paired with gracious, attentive service and endless leisure pursuits. Since 1928 generations of vacation memories have been made here, and we’re welcoming you to make your own.
Many of our 262 elegantly appointed rooms offer stunning Atlantic Ocean views and walk-out access to one of Florida’s most beautiful beaches. From warm and historic to fresh and contemporary, you’ll find the ideal accommodations to suit your style. Choose the dramatic color palette of the Atlantic House, the storied heritage of the Historic Inn Building, the supreme luxury of the Penthouse Suite, and more.
About Gate Hospitality Group
What is the Gate Hospitality Group?
The Gate Hospitality Group is a management organization consisting of four of northeast Florida’s most luxurious and renowned private clubs – Ponte Vedra Inn & Club and The Lodge & Club both located in Ponte Vedra Beach and Epping Forest Yacht Club and The River Club both located in Jacksonville. In addition to serving club members, Ponte Vedra Inn & Club and The Lodge & Club are also award-winning oceanfront hotels where they also cater to resort guests. An expertly trained staff of more than 900 employees enhances the member and guest experience at these four properties by exceeding the highest standards of hospitality.
Careers with the Gate Hospitality Group
The Gate Hospitality Group offers a wide variety of hospitality employment opportunities at every level of experience centering on all aspects of private club operations and resort operations. We welcome candidates for employment who will take pride in being a member of a team dedicated to the art of service. We invite you to learn more!
