Our company has in-depth experience in managing limited feature hotels, mid-scale full service hotels, convention hotels, and resorts.Franchise brands include Hampton Inn & Suites, Hampton Inn, Hilton Garden Inn, Hawthorn Suites, Holiday Inn, Sunspree Resorts, Holiday Inn Express, Comfort Inn, Residence Inn by Marriott, TownePlace Suites by Marriott, Marriott Fairfield Inn & Suites, Amerisuites, Homewood Suites by Hilton, Hilton Garden Inn and Towneplace Suites. We know that each hotel is unique and we must address the needs of each specific hotel.Superior performance has been demonstrated by awards of excellence including: “Management Company of the Year” by Hampton Inn and the “Roy E. Winegardner Award of Excellence” for Hampton Inn’s highest achiever in guest satisfaction and operations performance. We continue to lead the Hampton system in the number of President Award Winners, an award given to associates providing the guest with outstanding customer service.
In addition, several of our Holiday Inn hotels have received multiple awards from Holiday Inn Worldwide, including the coveted “Top 20″ award, recognizing the twenty best hotels in the chain. Vista Host’s operational strength flows from our focus in four primary areas: a strong commitment to guest service and satisfaction, the General Manager’s involvement and understanding of the sales effort, a comprehensive reservations sales training program, and maximum efficiency in labor and operating costs.
It is Vista Host’s philosophy that people are the most important resource for successful management of Vista Host hotels. At Vista Host we emphasize recruitment: finding the right person for the right job. We enforce all training programs with new associates and ensure that our current training programs are up to date. We also offer a competitive benefits package.
For all levels of management we offer strong incentives to cultivate commitment and performance. Our General Manager bonus plans, for example, allow participants to earn up to 80 % of their salary based on unit operating results and guest satisfaction scores. We believe that rewarding for performance strengthens the overall financial position of everyone involved from the General Manager to the ownership group. Associates have complete and unparalleled access to the Vista Host Support Office team, insuring that your full potential may be realized and rewarded.