Food and Beverage Manager

Food & Beverage Manager

Hotel Petersburg

The Food and Beverage Manager is responsible for overseeing and managing all aspects of food and beverage operations, including staff management, hiring, training, budget management, team leadership, customer service, menu design, and compliance with health and safety regulations.

Job Overview

This position reports to the hotel General Manager and manages the daily operations of all outlets and banquets, maintaining established quality and service standards, maximizing profits and controlling expenses.

Essential Functions

• Manage the staffing, training, and day-to-day activities of the banquets, restaurant, and bar staff
• Market Food and Beverage outlets; develop and manage implementation of menus, package deals, and promotions for all F&B
• Develop, implement, and manage the department’s business plan and budget; continually analyze, forecast, monitor and control labor and food costs
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and to enhance future sales
• Must be able to work a flexible schedule which may include week days, evenings, weekends and holidays

Qualifications

• Demonstrated ability to effectively interact with people and manage F&B staff
• Prefer 2-4 years or more of progressive hotel F&B management experience
• Service oriented style with professional presentations skills
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
• Ability to take initiative and resolve queries in a practical and positive manner
• Passion for delivering exceptional guest service
• Courteous and pleasant attitude towards guests and colleagues
• Ability to work as part of a team
• Attention to detail
• Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision
• Positive and flexible approach to work (weekend and evening work will be required)
• Confident and outgoing personality
• Clear concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Good working knowledge of POS systems
• Must have excellent organizational, interpersonal and administrative skills
• Experience in implementing new food & beverage concepts