Photo of The Plaza Hotel Pioneer Park, El Paso, TX

Director of People Support

The Plaza Hotel Pioneer Park

106 W. Mills Avenue
El Paso, TX 79901

130 Room Hotel
Managed By HHM Hotels
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Full-Time

Overview

Opportunity: Director of People Support (Human Resources)

The Plaza Hotel Pioneer Park is seeking a dynamic and highly-engaged Director of People Support to lead human resource functions, focusing on recruitment, training and development, and employee relations for the hotel team. This position is part of the hotel's Executive Committee and works strategically with the hotel's General Manager and department leaders to foster a positive culture. 

Your Growth Path

Regional Director of People Support – Corporate People Support Director - Vice President of People Support

Your Focus

  • Lead all aspects of the HR program within the hotel, such as interviewing, selecting, training, scheduling, coaching and supporting associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of training and employee relations programs are effectively communicated and administered at the property level. 
  • Lead an effective talent acquisition strategy including overseeing the full-cycle recruitment process; posting jobs, proactively sourcing candidates, interviewing and ensuring selection by hotel managers of the best qualified candidates.
  • Onboard new hires and separate team members consistent with established standards and applicable state, federal and local laws and regulations.
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns. If concerns of harassment, discrimination, etc. arise, lead the internal investigation and review process. 
  • Develop and/or implement training programs as needed to meet HHM and brand standards.
  • Lead a positive and performance-driven culture throughout the hotel. 
  • If applicable, guide functions of direct report(s) in the People Support function of the hotel, which may include overseeing administrative components of the payroll process. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Bachelor’s Degree in Human Resources or a related field preferred.
  • 5-7+ years previous Human Resources experience, preferably in a hospitality setting.
  • Human Resource certification and/or involvement in local hotel HR community preferred.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements

Work Environment and Context 

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Posted March 26, 2024

The Plaza Hotel Pioneer Park

The Legendary Heart of El Paso

Welcome to The Plaza Hotel Pioneer Park — a landmark property that has been reborn as El Paso’s most luxurious boutique hotel. Since its debut in the 1930s, The Plaza has commanded a striking position along the city’s skyline, welcoming A-listers such as Conrad Hilton, Elizabeth Taylor and other Hollywood’s elite and dignitaries. Now, the iconic 130-room hotel is reasserting itself as the starlet of the city and inviting both travelers and locals to step inside and make new, everlasting memories. Whatever draws you here to Texas, you’ll discover a singular stay at The Plaza, which embodies both its glamorous past as well as its modern revival.

An El Paso Icon Since 1930

Once the favorite retreat of Hollywood’s elite, The Plaza Hotel Pioneer Park is a monumental fixture in West Texas, returning from a multi-year restoration to mark the true reinvigoration of El Paso. Once the tallest building in El Paso, the 19-story property was one of hotelier Conrad Hilton’s first high-rise hotels, solidifying its position as one of the city’s most celebrated features in the oldest section of downtown.

Revive

Modern Luxury With Art Deco Inspirations

When you stay with us at The Plaza, you’ll feel transported. All of our 130 rooms and suites take cues from the Pueblo Revival Art Deco architectural style and the dramatic scenery of surrounding West Texas, including its limitless skies and the rugged peaks of the Franklin Mountains. Discover luxe details — channel-tufted headboards, Matouk linens, Caffe Bruno marble — at every turn, and an expansive art collection that rivals top galleries and museums. Every time you come back to The Plaza, you’ll feel like a modern-day Elizabeth Taylor as you retreat to your thoughtfully furnished guest room.

Savor

Reinventing the Culinary Narrative In El Paso

Meet locals and other guests when you dine at Ámbar Restaurante. El Paso's top wood-fired Mexican restaurant reimagines centuries-old ingredients. Home to the largest agave spirit collection in North America, sample the rarest tequilas and mezcals around its polished wood bar.

Unite

Legendary Love Stories Begin Here

Your day is more than a wedding; it’s a day forever locked in history. The Plaza Hotel Pioneer Park has been the most sought-after wedding venue in El Paso since we first opened our doors in the 1930s. Today, we offer couples the mastery of our award-winning culinary team and a collection of elegant, customizable spaces from our rooftop terraces for micro weddings to our historically restored ballroom for receptions.