Canopy Tour Guide

The Opportunity 

Delaware North Parks and Resorts are hiring seasonal Canopy Tour Guides to join our Lake Erie Canopy Tours team at Lake Erie Canopy Tours in Geneva, Ohio. As a Canopy Tour Guide you will welcome our canopy tour guests, ensure their safety, and provide them with a memorable experience to last a lifetime.

Pay

$13.00 - $13.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits at The Lodge at Geneva

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's lots to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discounts
• Discounted employee meals including a $7 menu
• Friends and family discount on lodging
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities 

• Provide and fit the necessary safety equipment to all guests and demonstrate how to use the equipment
• Demonstrate the proper use of zip-lining techniques to guests
• Inspect and ensure the equipment and landing areas in the canopy tour environment are safe and sanitized for use
• Conduct pre-tour orientation sessions for guests and answer any questions they may have
• Assist guests with their landing on every approach during the tour

Qualifications 

• Must be comfortable working outdoors and at great heights
• Effective communication skills to be understood by both adults and children
• Ability to work flexible hours, including evenings, weekends, and holidays
• Zipline and CPR/AED first aid training is provided
• No experience or diploma required

Physical Requirements 

• Must be able to hike, climb, and rappel to and from high altitudes
• Must be able to lift up to 50 lbs. and walk and stand for long periods of time

Shift Details 

Day shiftHolidaysMonday to FridayWeekends

Who We Are 

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.