Meeting & Events Planning Manager

BASIC FUNCTION: The Meeting and Event Planning Manager is responsible for the planning and coordination

of all group related activities. The Meeting and Event Planning Manager will act as the primary liaison between

the client and the Resort, with the focus on exceeding client expectations with every interaction to ensure that our

clients have a successful experience.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

To perform this job successfully, an individual must be able to perform each of the essential duties and

responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required.

 Must have High School Diploma or High School Equivalency Diploma (HSED).

 Must have a Bachelor of Arts or Sciences applicable to hospitality/tourism, business, education, hotel

operations or customer related field. (Can be replaced by experience as deemed appropriate by the

Management.)

 Must have a minimum three years hotel, catering/conference or meeting planning experience.

 Must have knowledge in meeting room setup styles and current A/V equipment applicable to the meetings

industry.

 Must have knowledge in proper service styles for both plated and buffet-style dining.

 Must be proficient in menu planning.

 Must be computer literate, with knowledge of Microsoft Word, Excel, and Delphi Meeting Planning

Software.

 Must have excellent organizational, interpersonal, and communication skills.

 Must be a minimum of 21 years of age to work in the Casino in a non-sensitive area

 Must be able to obtain and maintain a valid gaming license.

ESSENTIAL FUNCTIONS:

1. Establishes and maintains a positive, professional relationship with clients and staff through effective,

accurate, timely, and reliable communication and action via phone, written correspondence or in person.

2. Ensures all functions are checked prior to clients’ arrivals guaranteeing all details are in agreement to

client's requirements and resort standards.

3. Meets with the appropriate staff prior to the function to ensure any deficiencies are corrected by respective

personnel.

4. Communicates with clients via telephone contact, written correspondence, and in person, company policies

and procedures as they relate to the coordination of their events.

5. Ensures that all necessary information is obtained from the client in a timely and accurate manner.

6. Maintains client files, making sure they are kept organized and current with all information.

7. Ensures that the offices are kept organized and clean to present a positive, professional impression.

8. Exemplifies a positive can do attitude and leads by example. Fosters and promotes a cooperative working

climate maximizing employee morale.

9. Provides support to Resort -wide staff through open lines of communication and proper pre-event planning,

and is willing to take on any tasks to ensure a successful guest experience.

10. Performs other duties as reasonably requested by Management.