Sales & Events Coordinator

Description

Elevate Your Career in Hospitality Excellence:Join Park Hyatt Chicago as a Sales & Events Coordinator and be the Architect of Unforgettable Experiences in Luxury Hospitality.

ABOUT US:

At Park Hyatt Chicago, luxury is not just a standard—it’s a philosophy. As the flagship property and first-ever Park Hyatt hotel, our legacy began in 1980 with a vision to offer understated elegance, curated design, and deeply personalized service. Today, that vision continues to define the Park Hyatt brand worldwide.

Situated on the iconic Magnificent Mile and overlooking historic Water Tower Park, Park Hyatt Chicago is a serene urban sanctuary where art, architecture, and hospitality converge. Following a $60 million transformation, our redesigned guest rooms and suites reflect the feel of a modern private residence, enhanced by world-class amenities including NoMI Kitchen, Lounge & Garden, NoMI Spa, and an acclaimed contemporary art collection.

We are proud to be recognized with a Forbes Four-Star Rating and recently named the #1 Hotel in Chicago by the 2025 Travel Leisure World’s Best Awards. As one of the most distinguished luxury hotels in the city, Park Hyatt Chicago consistently ranks among the top hospitality destinations in the U.S.

As part of the Hyatt family, we foster a culture grounded in empathy, excellence, and integrity. Our colleagues are empowered to bring their authentic selves to work each day and are united by a shared passion for creating exceptional guest experiences.

If you are inspired by purpose-driven hospitality and want to be part of a property that sets the global standard for luxury, we invite you to join us.

THE ROLE:

As a Sales & Events Coordinator at Park Hyatt Chicago, you will play a pivotal role in supporting the Sales & Events teams to drive revenue and surpass guest expectations. The Sales & Events Coordinator is tasked with providing meticulous administrative assistance, orchestrating sales & events activities, and ensuring seamless communication among various departments to guarantee a flawless experience for our guests

RESPONSIBILITIES(include but are not limited to):

Administrative Support:

• Provide adept administrative support to the Sales & Events teams, encompassing tasks such as filing, data entry, and document preparation.

• Maintain precise and up-to-date records of client interactions and sales/events activities.

Coordination of Sales Activities:

• Collaborate closely with the Sales & Events teams to coordinate site visits, client meetings, and presentations.

• Liaise with other departments to ensure the successful execution of events and group bookings.

Communication and Correspondence:

• Act as a liaison between the Sales & Events teams and other hotel departments, ensuring clarity in communication and effective coordination.

• Respond promptly and professionally to inquiries and requests from clients.

Event Planning Assistance:

• Contribute to the planning and execution of events, conferences, and group bookings, ensuring meticulous attention to detail.

Sales Collateral and Materials:

• Prepare polished sales/events presentations, proposals, and other collateral materials as required.

• Ensure all materials are current, accurate, and aligned with the hotel's brand standards.

Database Management:

• Effectively manage Envision Sales to track leads, client information, and sales/events activities.

• Generate insightful reports to inform on sales/events performance and trends.

Customer Service:

• Provide exemplary customer service to clients and guests, addressing inquiries and resolving issues promptly and professionally.

• Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

WAGE INFORMATION:

The hourly rate for this position is $27.75. This reflects the competitive compensation expected at Park Hyatt Chicago.  Actual pay will be commensurate with experience. This position is also eligible to earn overtime and premium pay under certain circumstances.

WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY:

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

WE’RE OPENING DOORS FOR ALL:

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“CARE CONNECTS US” IS OUR GUIDING PRINCIPLE: 

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

BENEFITS:

• Health Insurance Eligibility: Available after 30 days of employment.

• 401(k) Eligibility: Available after 30 days of employment.

• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).

• Monthly Fitness Membership Reimbursement: Available up to a specified limit.

• Qualified Parking & Transportation Tax Exemption: Subject to eligibility.

• Paid Time Off & Holidays: Provided according to company policy.

PERKS:

• Discounted Colleague Rate Room Nights: Available based on room availability.

• Complimentary Room Nights: Offered based on availability.

• Complimentary Meals: Available in the colleague dining room.

• On-Site Bike Rack: Provided for colleague use.

Requirements

• Experience: 2 years of admin, hospitality, and/or sales experience.

• Teamwork:Collaboration with the sales team and other departments is common. Being able to work well in a team is an important quality. This is a priority for this position.

• Organizational Skills:Strong organizational skills are essential for managing and prioritizing tasks, handling paperwork, and maintaining order in a fast-paced sales environment.

• Communication Skills: Effective communication skills, both written and verbal, are crucial for interacting with clients, sales teams, and other stakeholders.

• Customer Service:This position often deals with customer inquiries and concerns. Customer service skills are important for aiding and maintaining positive relationships.

• Computer Proficiency:Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint) and familiarity with Canva is a plus.

• Attention to Detail:This position needs to be detail-oriented to ensure accurate record-keeping, data entry, and processing of sales-related documents.

• Multitasking Abilities:The ability to handle multiple tasks simultaneously is valuable in a sales administration role where there may be various responsibilities to manage.

• Adaptability:The sales environment can be dynamic, and priorities may change. Being adaptable and flexible is beneficial in handling evolving tasks and challenges.

• Flexible Schedule:Some nights, weekends, and Holidays may be required as requested by your leadership team.

Join Park Hyatt Chicago and become a part of an elite team that defines the future of luxury dining. Here, excellence is not just expected—it’s celebrated.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.