Outlets Attendant / Cashier
Holiday Inn Resort Orlando Suites - Waterpark
14500 Continental Gateway
Orlando,
FL
32821
Opportunity: Outlets Attendant/Cashier
Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction.
Essential Job Functions
- Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
- Process financial /guest transactions in an accurate, efficiently, and timely manner
- Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
- Follow food and beverage preparation and usage instructions to minimize waste.
- Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
- Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
- Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
- Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
- Complete pre, running, and post shift side-work requirements
- Ability to multi – task with the needs of the business
- Know all pricing, promotions, and discounts that apply to pricing
- Knowledge of all amenities to properly transact and deliver to its completion
- Adheres to appearance, hygiene and uniform standards
- Responsible for opening, closing and running duties of cash handling policies and cash out process
- Adhere to all internal controls, policies, and procedures
- Attend all department and pre shifts meetings.
Position Requirements
- High School Diploma or GED. 1 year of cash handling, and food preparation experience.
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
- Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.
Work Environment and Context
- Must be able to work standing for long periods of time and be able to handle stressful conditions.
- Must be able to lift 50 lbs.
- May be required at times to work holidays and/or weekends
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Acerca de Holiday Inn Resort Orlando Suites - Waterpark
Our Hotel
A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark recently completed a $30 million renovation and is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360, home of the ICON Orlando. Our location is easily accessible to shopping at both Orlando Premium Outlets and The Mall at Millenia.Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. Select suites offer full kitchens. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy our water park with slides and flumes alongside cozy cabanas and a poolside bar, poolside entertainment and 3,000 SF Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar. Orlando’s family inspired All Suite Resort and waterpark offers Fun, Sun, and Entertainment with immediate access to all Orlando attractions.
Acerca de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
