Sales & Marketing Coordinator

Description

Wage: $35.19/hr. Overtime eligible.

WHO WE ARE

LUMA Hotel San Francisco is the next generation lifestyle experience. Our world outlook is modern, aware, dynamic and energized. Our location is the new heart of San Francisco the Mission Bay neighborhood. Oracle Park, Chase Center, tech/ biotech and the waterfront are all at our doorstep. Are you our next bolt of energy?

THE ROLE

The Sales Coordinator will be responsible for providing administrative support to the Sales Managers and the Director of Sales & Revenue, including screening phone calls, taking down all information and forwarding to the specific Sales Manager. The Sales Coordinator will provide excellent guest service to all hotel guests and potential guests, including preparing amenities.

WHAT YOU'LL DO:

• Screens, evaluates and routes incoming phone calls for the sales staff.
• Responsible for typing and processing sales contracts, drafting various correspondence to clients, hotel departments, and hotel guests as needed.
• Responsible for maintaining adequate stock of sales collateral, ordering the supplies for the sales department and submits expenses to the Director of Sales & Revenue for approval.
• Work cooperatively and professionally with co-workers and supervisors.
• Other guest service duties as assigned.

WHAT WE LOOK FOR:

• High school graduate.
• Minimum 2 years experience required as a hotel front office manager or hotel guest services or operations manager in a similar capacity.
• Must have at least 2 years computer experience in Microsoft Word and Excel in Windows.
• Must be able to engage with clients and qualify leads.
• Basic knowledge of web based procurement system preferred; Delphi experience preferred.
• Basic knowledge of HMS and Cvent preferred.
• Individuals with passion for customer service and able to work with others seamlessly. This means having no problem collaborating within a diverse team.
• Dynamic and working calmly under pressure.
• Ability to be carrying/lifting up to 25 pounds, frequent kneeling, pushing, pulling, lifting and occasional ascending or descending ladders, stairs and ramps

PERKS

At LUMA Hotel, we want you to be well and thrive. Our benefits package includes:

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Discount programs
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Commuter Program
• Meal Stipend

LUMA San Francisco is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to carolina.perdomo@lumahotelsf.com or call 415-757-1421 to let us know the nature of your request.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.