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Concierge

Hotel Phoenix

70 Centennial Olympic Park Dr NW
Atlanta, GA 30303

Hotel de 292 Habitaciónes
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Concierge

Hotel Phoenix at Centennial Yards – Atlanta, GA

Company Overview

Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to

delivering authentic hospitality and creating an environment where both guests and

associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a

workplace culture built on collaboration, integrity, and growth.

Position Purpose

We are seeking a knowledgeable and personable Concierge to curate unforgettable

guest experiences. The Concierge serves as an ambassador of both the hotel and the

city, offering thoughtful recommendations, arranging special requests, and ensuring

that every guest feels genuinely cared for.

Key Responsibilities

  • Provide personalized assistance with dining, transportation, entertainment, and

    local attractions.

  • Maintain strong relationships with local vendors, restaurants, and cultural

    institutions.

  • Coordinate special guest requests, including reservations, amenities, and VIP

    arrangements.

  • Offer recommendations that reflect the character and spirit of Atlanta.
  • Ensure guest inquiries are handled with professionalism, discretion, and care.
  • Collaborate with Front Office, Bell, and Housekeeping teams to anticipate and

    exceed guest expectations.

    Requirements

  • Previous concierge or guest service experience in a luxury or boutique hotel

    preferred.

  • Strong local knowledge of Atlanta’s dining, entertainment, and cultural scene.
  • Excellent communication, organizational, and problem-solving skills.
  • Proficiency in property management systems (HMS preferred).
  • Flexible availability including evenings, weekends, and holidays.
  • Second language is a plus.
    • Publicado 31 De Marzo De 2026

    Acerca de Hotel Phoenix

    Hospitality Rooted at the Heart of Atlanta

    Hotel Phoenix offers an authentic Atlanta experience that embodies the city’s unique culture, character, and global influence. From our warm hospitality to intriguing architecture and design, every detail has been captured. Situated in the heart of downtown, our hotel places you just moments away from iconic venues, world-class entertainment, and vibrant activities, making it the perfect base to explore the city’s dynamic energy.

    The premier hotel at Centennial Yards features 292 thoughtfully designed guestrooms, elevated dining experiences, a vibrant outdoor pool scene and event lawn, and more than 15,000 square feet of versatile event space, the hotel serves as a dynamic destination for both travelers and locals alike. Ideally situated across from Mercedes-Benz Stadium and within walking distance of the Georgia World Congress Center, Hotel Phoenix is a cornerstone of Centennial Yards, one of Downtown Atlanta’s most transformative developments. 

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