301 West DeKalb Pike
King of Prussia,
PA
19406
The Alloy a DoubleTree by Hilton is now hiring for a full-time housekeeping Room Inspector!
SUMMARY:
Responsible for assisting in the supervision and control of the Guest Room Attendants. Responsible for the
cleanliness, arrangement and supply of all guest rooms in an assigned section.
RESPONSIBILITIES:
Provide the highest quality of service to the customer at all times.
Supervise up to 15 Guest Room Attendants.
Deal promptly and effectively with guest complaints and requests.
Enforce self-inspection system.
Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
Promote teamwork and employee morale.
Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming
standards are met.
Communicate all policies and procedures for housekeeping and special cleaning projects.
Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break
room, and Guest Room Attendant’s carts.
Ensure ready status of all rooms daily. Maintain key control.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Set heating/cooling equipment and radio on proper settings.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as
assigned.
Log rooms cleaned on daily housekeeping report.
Fold terry and linen while waiting for rooms.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) Deliver
supply basket to laundry for restocking.
Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room
Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.
Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage, packages, or furniture weighing up to 40lbs.
Employee must adhere to all work rules, procedures, and policies established by the company including, but not
limited to, those contained in the employee handbook.
Employee must perform other duties as assigned, of which the employee is capable.
Ideal candidates:
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only):
We offer competitive wages. Free monthly Septa transpasses, as well as Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Hilton & Concord managed hotels, plus training & development and career advancement opportunities.
The position will pay $19.00 USD/hour. Must be available to work weekends and holidays as business demands.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Join us at the Alloy, where lavish amenities and utmost comfort is never far out of reach. Experience a fusion of modern and historic touches in every stylish detail. Our guest rooms are complete with luxurious linens and elegant touches that are guaranteed to make you feel right at home and recharged in no time.
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.