Assistant Hotel Food & Beverage Outlets Manager

The ideal candidate for this position is energized by overseeing all food & beverage outlets (restaurants and café) along with the Outlets Manager of our upscale, full-service hotel.  Energetic, enthusiastic, positive and fast-paced, you thrive in making sure all parts of the F&B outlets are working in sync with one another and the greater hotel.

RESPONSIBILITIES

• Ensure an outstanding guest experience for all who chose to dine at our restaurants and cafe
• Hire, train, coach and develop restaurant and café teams, including assistant managers, supervisors, servers, hosts, baristas, bartenders and server assistants
• Write and manage schedules to maximize service and minimize excessive labor expense
• Respond efficiently and professionally to guest concerns, then communicating and problem solving to prevent repeated mistakes
• Ensure compliance with sanitation and safety regulations
• Promote the brand in the local community through word-of-mouth and restaurant events
• Create reports on weekly, monthly and annual revenues and expenses, and provide assistance with budgeting and forecasting

REQUIREMENTS

• At least 1 years of work experience as a hotel or restaurant supervisor or similar role
• Proven history of creating a positive work environment and providing feedback to encourage superior guest service
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Passion for training and developing others
• Familiarity with restaurant management software, like OpenTable and Silverware
• Strong leadership, motivational and people skills
• Acute financial management skills
• Ability to read, write and speak English
• Ability to stand and walk for up to 8 hours at a time
• Ability to carry at least 30 lbs.