4949 Great America Parkway
Santa Clara,
CA
95054
We are looking for a friendly, dependable, and service-focused Coffee Bar Attendant / Barista to join our Food & Beverage team. This position is responsible for providing warm and responsive service to our guests while preparing quality coffee, beverages, smoothies, and food items in a clean, safe, and efficient environment.
The ideal candidate is a team player who enjoys interacting with guests, can remain calm and organized in a fast-paced environment, and takes pride in creating a welcoming guest experience.
BenefitsGreet guests warmly and provide friendly, attentive service.
Take and accurately process food and beverage orders.
Prepare coffee, specialty beverages, smoothies, oatmeal, and other food and beverage items according to established standards.
Set up and maintain the coffee bar station to ensure it is clean, organized, and fully stocked.
Assist servers with coffee and beverage orders for their tables.
Process guest payments accurately and efficiently.
Complete all required opening, closing, and side-work duties.
Maintain a clean, organized, and sanitary coffee bar throughout the shift.
Monitor equipment and supplies to ensure everything is in proper working order and adequately stocked.
Report equipment issues, safety concerns, and supply needs to management promptly.
Follow all hotel, department, safety, security, and operating procedures.
Maintain knowledge of hotel operations and work cooperatively with other departments to support overall guest satisfaction.
Communicate important shift information and guest concerns to management.
Participate in department and interdepartmental meetings as required.
Follow established emergency procedures and safety practices.
Identify and address potential safety hazards in the work area.
Respond professionally and courteously to guest questions, concerns, and complaints.
Support a positive team environment and contribute to effective teamwork.
Follow directions from supervisors and managers and perform other duties as assigned.
Consistently strive to meet or exceed established service, productivity, and performance standards.
Previous barista, coffee shop, restaurant, hotel, or hospitality experience preferred.
Strong guest service and communication skills.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Ability to remain focused and professional during busy or stressful periods.
Strong attention to detail and organizational skills.
Ability to understand and follow verbal, written, and visual instructions.
Ability to work independently with minimal supervision while also contributing positively to a team.
Ability to communicate calmly and professionally when addressing guest or workplace concerns.
Dependable attendance and punctuality.
Professional appearance and adherence to company dress and grooming standards.
Commitment to maintaining a clean, safe, and welcoming environment.
Ability to interact positively with guests and coworkers with courtesy, friendliness, and respect.
Ability to understand and anticipate guest service needs.
Willingness to learn, accept feedback, and continuously improve service and operational standards.
Our Coffee Bar Attendant / Barista plays an important role in creating a positive first impression and overall guest experience. We expect team members to:
Welcome guests with a friendly and positive attitude.
Provide prompt, courteous, and attentive service.
Listen carefully to guest requests and respond appropriately.
Maintain a clean and inviting coffee bar.
Demonstrate professionalism when handling questions or complaints.
Work collaboratively with coworkers and other hotel departments.
Take ownership of assigned responsibilities and seek assistance when needed.
Consistently work toward total guest satisfaction.
If you enjoy hospitality, take pride in excellent service, and love creating great coffee experiences, we’d love to have you join our team!
Compensation: $28.41 an hour, overtime eligible
All candidates must pass criminal background check and drug testing for employment.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ngoc.diep@hiltonsantaclara.com or call (408) 562-6714 to let us know the nature of your request.
Handling cash, credit card transactions, POS systems, and accurately processing food and beverage orders
Self-Starter: Inspired to perform without outside help
CA Food Handler
Handling cash, credit card transactions, POS systems, and accurately processing food and beverage orders
High-quality guest or customer service in a fast-paced environment
1 years:
Barista or beverage service experience
1 years:
Previous experience in a hotel, coffee shop and café
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.
Taken directly from our Team Member Opinion Survey:
If the above quotes weren't enough:
With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.
Just to name a few...
Medical (Anthem or Kaiser)
Dental (Aetna)
Vision (VSP) and Life (The Hartford)
Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
Vacation, sick and holiday pay
Free Parking at the hotel
Meal Stipend
Education Assistance
Room Rate Discounts with any Hilton Brand Hotel
Additional Room Discounts for select hotels within portfolio
Two pairs of slip resistant shoes a year
Discount rates for travel such as car rental, theme parks, and much more
The Stanford Hotels Group owns and operates all their hotels with a highly specialized approach to property development. Our focus on development helps to realize potential. We see each property and its many nuances and create solutions to maximize its performance. Our development and management style equips us to focus on high profile, full-service franchise brands as well as other projects that leverage our collective experience. From real estate development to food and beverage – this depth of knowledge grows full service, successful hospitality brands. Hilton and Marriott trust us because of our solid operational infrastructure and consistently high performing track record.
We are headquartered in San Francisco where we oversee properties throughout the country.
Our passion lies in realizing potential, both in people and in our projects. Our people are our engine; they are the spirit of our company, and our greatest asset. An employment opportunity with the Stanford Hotels Group means there’s a management team who cares about your personal and professional advancement, and who will make sure you are able to grow through both day-to-day and long-term participation in our company’s operations and success. Our scholarships program for employees with students in college is one great example of the way we support our team. By making it easier for our families to raise educated kids, we know we’re offering our staff an invaluable gift, and one that allows them to worry less and grow more.
Our passion is our people. Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.