Photo of Hilton Santa Clara, Santa Clara, CA

Event Day Barista

Hilton Santa Clara

4949 Great America Parkway
Santa Clara, CA 95054

Hotel with 280 Rooms
Managed By Stanford Hotels Corporation
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Compensation: $28.41 per hour, Part-Time

Description

We are looking for a friendly, dependable, and service-focused Coffee Bar Attendant / Barista to join our Food & Beverage team. This position is responsible for providing warm and responsive service to our guests while preparing quality coffee, beverages, smoothies, and food items in a clean, safe, and efficient environment.

The ideal candidate is a team player who enjoys interacting with guests, can remain calm and organized in a fast-paced environment, and takes pride in creating a welcoming guest experience.

Benefits
  • Vacation, Holiday, and Sick pay
  • Medical/Dental/Pension applicable to the CBA
  • Hotel Room Discount
  • Free Parking
  • 401(k) – 4% Match
  • Discount programs
  • Education Assistance Program
  • Shoes for Crews
  • Commuter Benefits
  • Meal provided
  • Discount rates for travel such as car rental, theme parks, and much more
Essential Duties & Responsibilities
  • Greet guests warmly and provide friendly, attentive service.

  • Take and accurately process food and beverage orders.

  • Prepare coffee, specialty beverages, smoothies, oatmeal, and other food and beverage items according to established standards.

  • Set up and maintain the coffee bar station to ensure it is clean, organized, and fully stocked.

  • Assist servers with coffee and beverage orders for their tables.

  • Process guest payments accurately and efficiently.

  • Complete all required opening, closing, and side-work duties.

  • Maintain a clean, organized, and sanitary coffee bar throughout the shift.

  • Monitor equipment and supplies to ensure everything is in proper working order and adequately stocked.

  • Report equipment issues, safety concerns, and supply needs to management promptly.

  • Follow all hotel, department, safety, security, and operating procedures.

  • Maintain knowledge of hotel operations and work cooperatively with other departments to support overall guest satisfaction.

  • Communicate important shift information and guest concerns to management.

  • Participate in department and interdepartmental meetings as required.

  • Follow established emergency procedures and safety practices.

  • Identify and address potential safety hazards in the work area.

  • Respond professionally and courteously to guest questions, concerns, and complaints.

  • Support a positive team environment and contribute to effective teamwork.

  • Follow directions from supervisors and managers and perform other duties as assigned.

  • Consistently strive to meet or exceed established service, productivity, and performance standards.

What We’re Looking For
  • Previous barista, coffee shop, restaurant, hotel, or hospitality experience preferred.

  • Strong guest service and communication skills.

  • Ability to work effectively in a fast-paced environment and manage multiple priorities.

  • Ability to remain focused and professional during busy or stressful periods.

  • Strong attention to detail and organizational skills.

  • Ability to understand and follow verbal, written, and visual instructions.

  • Ability to work independently with minimal supervision while also contributing positively to a team.

  • Ability to communicate calmly and professionally when addressing guest or workplace concerns.

  • Dependable attendance and punctuality.

  • Professional appearance and adherence to company dress and grooming standards.

  • Commitment to maintaining a clean, safe, and welcoming environment.

  • Ability to interact positively with guests and coworkers with courtesy, friendliness, and respect.

  • Ability to understand and anticipate guest service needs.

  • Willingness to learn, accept feedback, and continuously improve service and operational standards.

Guest Service Expectations

Our Coffee Bar Attendant / Barista plays an important role in creating a positive first impression and overall guest experience. We expect team members to:

  • Welcome guests with a friendly and positive attitude.

  • Provide prompt, courteous, and attentive service.

  • Listen carefully to guest requests and respond appropriately.

  • Maintain a clean and inviting coffee bar.

  • Demonstrate professionalism when handling questions or complaints.

  • Work collaboratively with coworkers and other hotel departments.

  • Take ownership of assigned responsibilities and seek assistance when needed.

  • Consistently work toward total guest satisfaction.

If you enjoy hospitality, take pride in excellent service, and love creating great coffee experiences, we’d love to have you join our team!

Compensation: $28.41 an hour, overtime eligible

All candidates must pass criminal background check and drug testing for employment.

The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ngoc.diep@hiltonsantaclara.com or call (408) 562-6714 to let us know the nature of your request.

Qualifications

Handling cash, credit card transactions, POS systems, and accurately processing food and beverage orders

Behaviors
  • Leader: Inspires teammates to follow them (Preferred)
Motivations
  • Preferred

    Self-Starter: Inspired to perform without outside help

Education
  • High School (Preferred)
Licenses and Certifications
  • Required

    CA Food Handler

Skills
  • Multi-Tasking (Advanced)
  • Decision Making (Advanced)
  • Critical Thinking (Intermediate)
Experience
  • Preferred

    Handling cash, credit card transactions, POS systems, and accurately processing food and beverage orders

  • Preferred

    High-quality guest or customer service in a fast-paced environment

  • Required

    1 years:

    Barista or beverage service experience

  • Required

    1 years:

    Previous experience in a hotel, coffee shop and café

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted September 24, 2026

About Hilton Santa Clara

Are you looking for your new home? Read all about our hotel below:

At A Glance

Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.

  • Santa Clara, CA hotel adjacent to Levi's Stadium
  • Minutes away from California's Great America theme park
  • Heated outdoor pool, whirlpool and 24-hour fitness center
  • Over 7,000 sq. ft. of event space for up to 300 Guests
  • Award-winning La Fontana restaurant

Why people like to work here

Taken directly from our Team Member Opinion Survey:

  • “I Would Recommend People To Work At Hilton Because Everyone Is Helpful And Friendly….” Banquet Team Member
  • “I would recommend this place to work because of Great environment , motivated team members” Sales Team Member
  • “It is a great place to work with endless opportunity” Kitchen Staff
  • “This place has all the support you need to include benefits, good working environment, very supportive supervisors and managers, and friendly team members” Front Office Staff
  • “A good place to work.” Housekeeping Staff
  • “I think that there is a good ambience and it feel like a very secure place.” Housekeeping Staff
  • “I have good people around me to help me get through my day with what I need.” Engineering Staff
  • “Yes! I would recommend this company to others. Management makes us feel recognized and appreciated for the hard work we do.” Security Staff
  • “Leadership team is great. Team Members really cares for the hotel.” Unidentified department

What our employees say

If the above quotes weren't enough:

  • “Fun to work …” Restaurant Staff
  • “I would recommend this company to others because we are treated with respect and are valued as employees.” Restaurant Staff
  • “I would recommend this company to others because it’s great place to learn and grow as an individual. The environment is great it motivates you to keep going and to push yourself harder everyday” Front Office Staff
  • “It’s a great place to help grow and learn new challenges. Everyone is welcoming and always helping each other out” Front Office Staff
  • “I would recommend it because I feel comfortable working in this hotel” Housekeeping Staff
  • “It is a place with benefits, it a big place and there are work opportunities” Housekeeping Staff
  • “They appreciate the work that we do” Housekeeping Staff
  • “They offer opportunities.” Housekeeping Staff
  • “It’s a great place to work and the benefits/discounts are awesome” Engineering Staff

About the management team

With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.

Training we provide

Just to name a few...

  • Customer Service and Brand Training
  • Human Trafficking
  • Monthly Safety Trainings
  • Licenses – CPR, Food Handlers, RBS

Amenities (Benefits)

  • Medical (Anthem or Kaiser)

  • Dental (Aetna)

  • Vision (VSP) and Life (The Hartford)

  • Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)

  • 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

  • Vacation, sick and holiday pay

  • Free Parking at the hotel

  • Meal Stipend

  • Education Assistance

  • Room Rate Discounts with any Hilton Brand Hotel

  • Additional Room Discounts for select hotels within portfolio

  • Two pairs of slip resistant shoes a year

  • Discount rates for travel such as car rental, theme parks, and much more

Awards

  • Occasional competition such as food competition where team members show case their receipts to compete for a chance to win prizes
  • Employees of the Month
  • Employees of the Year
  • Manager of the Quarter
  • Manager of the Year
  • Milestone anniversary recognition

About Stanford Hotels Corporation

Are you looking for your next home? Read all about our company below:

Big thinking. Local results.

The Stanford Hotels Group owns and operates all their hotels with a highly specialized approach to property development. Our focus on development helps to realize potential. We see each property and its many nuances and create solutions to maximize its performance. Our development and management style equips us to focus on high profile, full-service franchise brands as well as other projects that leverage our collective experience. From real estate development to food and beverage – this depth of knowledge grows full service, successful hospitality brands. Hilton and Marriott trust us because of our solid operational infrastructure and consistently high performing track record.

We are headquartered in San Francisco where we oversee properties throughout the country.

An Invitation to Grow.

Our passion lies in realizing potential, both in people and in our projects. Our people are our engine; they are the spirit of our company, and our greatest asset. An employment opportunity with the Stanford Hotels Group means there’s a management team who cares about your personal and professional advancement, and who will make sure you are able to grow through both day-to-day and long-term participation in our company’s operations and success. Our scholarships program for employees with students in college is one great example of the way we support our team. By making it easier for our families to raise educated kids, we know we’re offering our staff an invaluable gift, and one that allows them to worry less and grow more.

Culture

Our passion is our people. Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique.  We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.

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