May 5, 2024
9599 Skokie Boulevard
Skokie,
IL
60077
Executes guest room cleaning by “ The ABC’S” of Housekeeping.
Provide quality, value-added professional service in the culinary department to enable the catering department to exceed brand standards for food production, presentation and taste. Provide support to Executive Chef and Banquet Cooks to assure proper cleanliness of dishes, utensils, and all culinary areas.
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
Purpose and Performance Goals: The purpose of this job is to perform the duties of Banquet Cook in accordance with company standards for satisfactory performance.
Welcome guest upon arrival and check-in according to established standards and procedures.
The Guest Service Manager is responsible for supervising the front desk operation which includes: staff training, inter-department communications, and staff accountability. The Guest Service Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership and deal with situations of all kinds with a Sense of Urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.
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