Photo of Grand Casino Mille Lacs, Onamia, MN

Venue Kitchen Lead

Grand Casino Mille Lacs

777 Grand Avenue
Onamia, MN 56359

Géré par Grand Casinos

Temps plein


Responsible for ensuring maximum guest service satisfaction, by orchestrating, through the team, production of quality food/Beverage and in accordance with Grand Casino’s high standards of service. 


• Enforce performance standards, policies and procedures in the venue are in accordance with Grand Casino’s mission and objectives. 

• Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all Tribal, Federal, State and Local applicable laws. 

• Responsible for evaluating and training of the Associates ensuring staff’s compliance with all guest service standards. 

• Ensure venue operations are run in a smooth, efficient manner to ensure guests satisfaction. 

• Review and approve all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Associates in a fair and equitable manner. • Responsible for listening to, evaluating and assuring control of guest grievances and settles them without delay. 

• Responsible for the job performance of all Associates and provides feedback on it to aid the Associates in developing and enhancing skills. 

• Provide input to Management concerning operational deficiencies and areas in need of attention. 

• Establish priorities for all Team members and provides assistance as needed. 

• Knowledge of Grand Casino’s internal controls, policies and procedures. 

• Responsible for maintaining all venue equipment and the appearance of the venues in accordance with Mille Lacs Corporate Ventures standards. 

• Responsible for maintaining open communication throughout the venues, through staff meetings, weekly supervisory meeting, and daily pre-shift meetings. 

• Responsible for the staffing, training, evaluating and coordination of all food production Associates. 

• Ensure all specs in all recipes and food apportionment are met. 

• Maintain excellent kitchen hygiene conditions at all times. 

• Control food and labor costs on a continual basis within approved budgetary controls. 

• Knowledge of all State Health Department regulations and ensures all conditions and standards are met. 

• Provide all Associates with proper training and counseling as needed in accordance with Corporate Commissions’ policies and procedures. 

• Responsible for the supervising, preparing, portioning, and garnishing of all food to meet Grand Casino standards as well as develop and execution of new menus and specials. 

• Responsible for maintaining standards of health, safety, and sanitation regulations. 

• Thorough knowledge of proper food storage, food and handling and safe temperature. 

• Responsible for operational duties inventory control, transfers, payroll issues and scheduling 

• Works food outlets as needed • Any and all other duties as assigned. 


• Three (3) years progressive Food & Beverage Kitchen Operations experience with Two (2) years of Supervisory/Managerial experience required and/or an equivalent combination of education and experience, preferably in the hospitality industry with emphasis on Food & Beverage. 

• Serv-Safe Certification preferred (Certification is required within one (1) year of placement). COMPETENCIES 

• Trustworthy and collaborative relationships with others. 

• Organized and flexible to meet the needs of the business, guests and associates. 

• Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery. 

• Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands. 

• Accomplishes required work within expected guidelines. 

• Flexibility to work various roles and outlets 

• Strong leader with skills to develop and lead team to productivity and financial success.

Publié Le 15 Mars 2024

Grand Casino Mille Lacs

Grand Casino Mille Lacs is located in Onamia, Minnesota. The casino features more than 1,800 slot machines, poker and blackjack, pull tabs and bingo, three restaurants, large convention facilities and a 494-room hotel. The casino currently employs more than 1,200 area residents.

Grand Casino Mille Lacs and Grand Casino Hinckley are the most visible of Mille Lacs Corporate Ventures business portfolio and an important part of our rapidly diversifying portfolio. Beyond gaming, Mille Lacs Corporate Ventures is now active in hospitality, printing, marketing, waste management, and several smaller enterprises that provide needed services to the local communities and help diversify the business interests. 

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