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Table Games Supervisor

WarHorse Sportsbook Omaha

6303 Q Street
Omaha, NE 68117

Géré par WarHorse Casino Lincoln

Temps plein


Table Games Floor Supervisor

The Table Games Floor Supervisor is responsible for assisting with managing the Table Games Department; providing staff with effective guidance and assistance regarding accomplishing the goals and objectives of the table games facilities. 

Essential Duties And Responsibilities 
  • Tracks and documents play of guests including but not limited to monitoring wager amounts, length of play, purchase amounts and wins/losses.  
  • Maintains proper table inventories through fills and credits.  
  • Issues playing cards and dice and review them for irregularities at the beginning of the shift.  
  • Assists with personnel functions, such as: training, development, supervision, evaluations, and disciplinary actions; will perform these functions in a timely manner.  
  • Supervises, coaches, instructs and direct dealers in proper procedures of appropriate aspects of table games operations including but not limited to correction of errors, recommendations of disciplinary actions and monitoring all work processes.  
  • Assists with staff schedules for assigned shift, including the scheduling of any necessary team member training.  
  • Investigates and resolves guest complaints regarding customer services issues in a positive manner.  
  • Ensures team member compliance with all departmental, company, gaming policies, procedures and any other applicable rules and regulations; will also enforce all required safety codes.  
  • Maintains company, team member, and guest information confidentiality.   
  • Must be flexible in scheduling based on business needs.  
  • Performs other tasks as assigned. 
Skills And Qualifications 
  • Must be 21 years of age or older.  
  • High school diploma. GED, or relevant experience.  
  • Three (3) years Table Game experience and/or training, experience in table games operations to include, but not limited to, experience as a Dealer, Floor Supervisor, Pit Supervisor, Shift Manager Trainee and/or Shift Manager.  
  • Excellent organizational skills and attention to detail.  
  • Strong analytical and problem-solving skills.  
  • Proficient with Microsoft Office Suite or related software.  
  • Demonstrates commitment to guest service excellence and ethical conduct.  
  • Must have a comprehensive understanding of player tracking systems and complimentary guidelines consistent with normal industry standards.  
  • Working knowledge of company internal controls and Policies and Procedures.  
  • Working knowledge of all table games and their rules and regulations.  
  • Exhibits respectful consideration of viewpoints, situations, and others.  
  • Places the guest’s experience and safety at the forefront of every decision. 
  • Guest Focus  
  • Initiative  
  • Teamwork Orientation  
  • Communication Proficiency  
  • Ethical Conduct  
  • Problem Solving/Analysis  
  • Decision Making  
  • Flexibility  
  • Stress Management/Composure  



Position Type/Expected Hours Of Work 

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property. 


Certification Requirements 

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No   

Gaming License Required? Ability to secure and maintain NE Gaming License required.   

Other Certifications? Drivers’ License.     


Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   


Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws 


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Publié Le 5 Avril 2024

WarHorse Sportsbook Omaha

WarHorse Gaming is a division of Ho-Chunk, Inc., the award-winning economic development corporation of the Winnebago Tribe of Nebraska. WarHorse Gaming operates the WarHorse Casino in Lincoln (now open) as well as the WarHorse Casino, in Omaha. Both are in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). WarHorse Gaming will also operate WarHorse Casino in South Sioux City (opening TBD).

WarHorse Sportsbook Omaha currently features simulcast racing, and in-person sports betting.

WarHorse Omaha is excited to share our latest construction updates! Our high-end casino and simulcast facility is on track to open Summer 2024 at Horsemen’s Park, 6303 Q Street. The former Horsemen’s Park building has undergone major upgrades and will continue to develop after casino operations begin.

In the new space, guests will enjoy 800 slots, 20 table games and a fully updated simulcast experience. A new restaurant and center bar will also be open, creating the perfect destination for date nights and group parties.