Photo of Gaylord National Resort & Convention Center, National Harbor, MD

Delta Officer / Loss Prevention (U)

Gaylord National Resort & Convention Center

201 Waterfront Street
National Harbor, MD 20745

1 996 Room Hotel
Géré par Marriott International

Temps plein

Additional Information

Pay: $17.68/hour, Part Time, 24 hours a month, Varying shifts

Job Number


Job Category

Loss Prevention & Security


Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP



Located Remotely?




Position Type


Gaylord Entertainment

Job Description

Job Title

Officer Sec & Safety Svcs I


Security & Safety Services


Gaylord Hotel

Reports To

Asst Mgr Sec & Safety Svcs



Job Description Date


Job Purpose

Two to three sentences describing the overall purpose of the job
Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.

Job Responsibilities

Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
1. Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control.
2. Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.
3. Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.
4. Respond to hotel and emergency events.
5. Prepare incident, accident, and other reports that may be required at a specific post assignment.
6. Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.
7. Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.

Conduct employee parcel inspections, ID verification, and enforce company

policies and procedures.

9. Provide on the job training and orientation to new security agents as needed.
10. Support Lost and Found operation as required.
11. Perform other duties as assigned.

Job Qualifications

Describe the minimum qualifications needed to complete the job responsibilities.
Education High school diploma or equivalent required.
Experience Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.
Licenses/Certifications Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement).

Management Activities

Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
Direct the work of STARS
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
X Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.

Discretion & Independent Judgment

Answer all questions and provide multiple specific examples.


Answer (If Yes, Give Multiple Examples)

Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No
Does this position have authority to commit the employer in matters that have significant financial impact? No
Does this position have authority to waive or deviate from established policies and procedures without prior approval? No
Does this position have authority to negotiate and bind the company on significant matters? No
Is this position involved in planning long or short-term business objectives? No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No

Physical Requirements

Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x Stand for long periods of time
x Walk extended distances
x Lift/carry 6-25 lbs.
x Lift/carry 26-50 lbs.
x Lift/carry over 50 lbs.
x Reach hands and arms in any direction
x Kneel and/or stoop repeatedly
x Other: Ability to climb, descend stairways and run

Working Conditions

Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
x Outdoor weather conditions
x Extreme cold (non-weather)
x Extreme heat (non-weather)
x Wet or humid conditions
x Near moving or mechanical parts
x On high precarious places
x With fumes or airborne particles
x Near toxic or caustic chemicals
x Near risk of electrical shock
x Near loud noises
In areas of strong vibration
x Other: Varying schedule to include evenings, weekends and holidays as business dictates.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International.


where you can do your best work,​


 your purpose, 


 to an amazing global​ team, and 


 the best version of you.
Publié Le 22 Mars 2024

Gaylord National Resort & Convention Center

Witness everything in one place at our National Harbor hotel

Escape the ordinary at Gaylord National Resort & Convention Center. Standing on the shores of the Potomac River, our stylish resort offers convenient access to many of Maryland's most beloved attractions, including the Capital Wheel and MGM National Harbor®. There also are plenty of things to explore right under the roof of our hotel. From the 19-story glass atrium overlooking the river and full-service spa to our seven distinct restaurants, you can experience it all. Our signature attraction ICE! comes to life during the winter season. Cap off your night at Pose Lounge & Nightclub, our rooftop bar with stunning views of National Harbor. Afterwards, unwind in our spacious rooms and suites furnished with comfortable beds, flat-panel Smart TVs and mini-refrigerators. We house 94 event rooms for conferences, business meetings and wedding receptions. Whatever the reason for your trip to the Washington, D.C. area, allow Gaylord National Resort & Convention Center to make it one you won't soon forget.