Photo of Gaylord National Resort & Convention Center, National Harbor, MD

Server Assistant (U)- Harbor Social

Gaylord National Resort & Convention Center

201 Waterfront Street
National Harbor, MD 20745

1 996 Room Hotel
Géré par Marriott International

Temps plein

Additional Information

Harbor Social

Job Number


Job Category

Food and Beverage & Culinary


Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP



Located Remotely?




Position Type


Gaylord Entertainment

Job Description

Job Title

Server Assistant


F&B Outlet


Gaylord Hotels

Reports To

Asst GM Restaurant



Job Description Date


Job Purpose

Two to three sentences describing the overall purpose of the job
Perform the duties of setting tables, serving beverages, table maintenance and stocking stations to ensure guest satisfaction.

Job Responsibilities

Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
1. Ensure tables are clean and properly set for guests.
2. Serve and replenish beverages and other accessories throughout the meal.
3. Remove plates, silverware and other food service ware from table throughout meal.
4. Stock stations with glasses, silverware, napkins, ashtrays, matches and plates.
5. Transport soiled dishes and linens to the appropriate area.
6. Fill condiment and other service containers.
7. Assist in maintaining the overall cleanliness of the restaurant.
8. Update table availability in the scheduling system.
9. Complete opening and closing side work including filling condiment containers and stocking service stations.
10. May transport food orders from the kitchen to the appropriate guest.
11. Perform other duties as assigned.

Job Qualifications

Describe the minimum qualifications needed to complete the job responsibilities.
Education High school diploma or equivalent preferred.
Experience Previous restaurant experience preferred. Good communication skills required.
Licenses/Certifications Food Handler's card and Alcoholic Beverage Commission (ABC) card may be required.

Discretion & Independent Judgment

Answer all questions and provide multiple specific examples.


Answer (If Yes, Give Multiple Examples)

Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No
Does this position have authority to commit the employer in matters that have significant financial impact? No
Does this position have authority to waive or deviate from established policies and procedures without prior approval? No
Does this position have authority to negotiate and bind the company on significant matters? No
Is this position involved in planning long or short-term business objectives? No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No

Physical Requirements

Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x Stand for long periods of time
x Walk extended distances
x Lift/carry 6-25 lbs.
x Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
x Reach hands and arms in any direction
Kneel and/or stoop repeatedly

Working Conditions

Indicate the environmental aspects of the job.
Continually works in normal office conditions and in close proximity to others.
Additional working conditions (check all that apply)
x Outdoor weather conditions
x Extreme cold (non-weather)
x Extreme heat (non-weather)
x Wet or humid conditions
x Near moving or mechanical parts
On high precarious places
x With fumes or airborne particles
x Near toxic or caustic chemicals
x Near risk of electrical shock
Near loud noises
In areas of strong vibration
x Other: Varying weekly schedule required including evenings, holidays and overtime as business dictates.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International.


where you can do your best work,​


 your purpose, 


 to an amazing global​ team, and 


 the best version of you.
Publié Le 26 Mars 2024

Gaylord National Resort & Convention Center

Witness everything in one place at our National Harbor hotel

Escape the ordinary at Gaylord National Resort & Convention Center. Standing on the shores of the Potomac River, our stylish resort offers convenient access to many of Maryland's most beloved attractions, including the Capital Wheel and MGM National Harbor®. There also are plenty of things to explore right under the roof of our hotel. From the 19-story glass atrium overlooking the river and full-service spa to our seven distinct restaurants, you can experience it all. Our signature attraction ICE! comes to life during the winter season. Cap off your night at Pose Lounge & Nightclub, our rooftop bar with stunning views of National Harbor. Afterwards, unwind in our spacious rooms and suites furnished with comfortable beds, flat-panel Smart TVs and mini-refrigerators. We house 94 event rooms for conferences, business meetings and wedding receptions. Whatever the reason for your trip to the Washington, D.C. area, allow Gaylord National Resort & Convention Center to make it one you won't soon forget.