2401 Music Valley Drive
Nashville,
TN
37214
Temps plein
Serve food courses and alcoholic beverages to guests while performing by singing songs. Remain attentive to serving duties while performing. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Stay upbeat at our Nashville hotel near Grand Ole Opry
Designed to hit all the right notes, The Inn at Opryland, A Gaylord Hotel, offers modern amenities and an ideal setting in Nashville, TN. Plan your stay to coincide with the music performances at Grand Ole Opry or the seasonal events and entertainment at Gaylord Opryland Resort & Convention Center near our hotel on Music Valley Drive, Nashville, TN. In the morning, head to Atrium Café for Starbucks® coffee and breakfast favorites. Later, join us at the Opry Backstage Grill for delicious Southern fare. In between adventures, cool off in our indoor pool or work out at the 24-hour fitness center. Retire for the day in our spacious hotel rooms and suites with complimentary Wi-Fi, plush bedding and flat-panel TVs. Select accommodations feature more space and separate living and sleeping areas. Seamless travel and Southern hospitality come together at our Nashville hotel near Grand Ole Opry.