500 Cypress St
Abilene,
TX
79601
Temps plein
The DoubleTree by Hilton Abilene is searching for a Guest Service Agent to join their talented Front Office Team!
The DoubleTree by Hilton Abilene hotel is a 200-key hotel connected to the existing Abilene Convention Center. The new DoubleTree by Hilton will bring 17,000-square feet of meeting space, full service dining, a pool deck, rooftop bar, and other heart-warming amenities to Abilene’s bustling arts and business district. Guests and convention goers can stay within walking distance of event venues, restaurants, breweries, shops, museums, and the city’s famous storybook sculpture collection.
The ideal candidate should have exceptional customer service, strong communication, attention to detail, problem-solving, multitasking, and teamwork skills. Previous hospitality experience and familiarity with Hilton's standards are beneficial.
Interested candidates should be available to work both AM and PM shifts, weekdays/weekends/holidays as needed
This position is eligible for an Up Sell Incentive!
Please click herefor information on DoubleTree by Hilton Abilene!
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
We’re located across the street from the Abilene Convention Center in downtown and among restaurants and businesses. The free Adamson-Spalding Storybook Garden is a block away, and the Grace and Frontier Texas! museums are within one mile. We’re four miles from the Abilene Zoo and six miles from the Abilene Regional Airport. We offer a pool and fitness center.