5151 Pooks Hill Road
Bethesda,
MD
20814
Temps plein
The Director, Technical Services & Security Compliance (TSSC) – Technical Compliance Services will manage complex, cross-functional initiatives that require significant coordination across disciplines. This position will lead the business planning and modeling phases for proposed initiatives with an understanding of priorities and the ability to clearly articulate IT capabilities. This resource will direct the approach for compliance remediation efforts, deployment of security patches, remediation of vulnerabilities across a broad base of applications, software and hardware throughout the US and Canada Managed Hotels. In addition this position will be tasked with supporting the compliance efforts in our managed hotels as they try to maintain PCI compliance and a strong IT security posture. Understands technology designs, compute, storage and networking in multiple platforms and environments. Manages infrastructure rollouts and/or other project management initiatives. Serves as an IT escalation point for both internal and external stakeholders. Establishes strong rapport with Corporate IT partners, along with Area Systems Directors to ensure market needs are met. This role will manage multiple direct reports, contractors, and vendors to ensure established Service Levels are achieved and stakeholder needs are met.
Preferred
CORE WORK ACTIVITIES
Delivering Technology
Serves as an IT escalation point for both internal and external stakeholders
Provides guidance and recommendations for server infrastructure designs that adopt industry best practices and meet the ongoing security and operational needs of the Americas.
Works closely with Regional and Area Directors to ensure maximum performance and reliability of property-based systems,
Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations in core technologies as required.
Strategizes optimal solutions for by coordinating options with IT Delivery, vendors, and Americas IT Leadership.
Promotes and provides guidance on the benefits of Americas Technology Services to the organization.
Acts as point of escalation for Leadership and Security team to deal with critical incidents.
Provides consultation services for Leadership, project teams, and field teams to identify improved operational conditions and processes to address evolving needs
Ensures that documentation for property technology environment is maintained according to standards for Americas Technology Services.
Executes infrastructure rollouts and/or other project management initiatives.
Develops, adopts, and maintains best practice guidelines for field services personnel.
Reviews configuration requirements for new property based technical solutions to ensure existing security and compliance requirements are met. Proactively addresses configuration conflicts and works closely with third party partners and project teams to ensure effective adoption in the field.
Establishes strong rapport with Corporate IT partners, along with Regional IT VPs to ensure market needs are met.
Works with Americas IT, Global IT, and partners to implement continuous improvement activities
Technology Governance
Leading Teams
Conducting Human Resources Activities
Additional Responsibilities
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 28 days after the date of this posting, 4/29/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Discover the difference at our stylish hotel in Bethesda, Maryland. Make yourself at home here at the Bethesda Marriott in our well-appointed guest rooms and suites; each one features contemporary decor, plush bedding, floor-to-ceiling windows and Wi-Fi. Enhance your visit to Bethesda in our Concierge-Level hotel rooms with M Club access and special perks. Work out in our complimentary, state-of-the-art fitness center with new Peloton bikes and TRX equipment. Stop by Cooper's Mill restaurant for a farm-to-table dining experience like none other, featuring house-grown honey and herbs. Those looking to host an event in the Bethesda hotel area will appreciate our hotel's 19,000 square feet of elegant venue space, including sophisticated ballrooms, along with our delicious catering and expert planning services to ensure an occasion to remember. Make use of our hotel's free shuttle to explore top attractions, as well as the NIH Bethesda and Walter Reed Army Medical Center.