Complex Director of Sales & Marketing

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this Hotel...

We’re not a “heads-in-beds” kind of hotel. We are not a typical premium select hotel. Our hotel has a story, a legacy, and even a museum. We’re a place people choose—for business, for celebrations, for experiences that actually feel memorable. Our team believes hospitality should be smart, warm, and a little bit bold. If that sounds like you, keep reading.

About this job...

As our Director of Sales & Marketing, you’ll be the voice, the strategy, and the closer. You’ll lead revenue-driving efforts across group, transient, corporate, and local market segments—while partnering closely with operations to ensure what we sell is exactly what guests experience.

This is a leadership role for someone who knows how to create a fun sales incentive contest, build relationships, inspire a team, read a P&L, and still enjoy the win of a well-executed deal.

What you'll be doing...

• Create and execute a sales & marketing strategy that moves the needle and makes a difference
• Lead, coach, and motivate a high-performing sales team
• Drive group, corporate business travel, and catering revenue through proactive outreach
• Build strong relationships with key accounts, community partners, and brand teams
• Collaborate with Revenue Management on pricing, forecasting, and demand strategy
• Represent the hotel in the market—networking, hosting, and telling our story
• Track performance, celebrate wins, and course-correct when needed
• Other duties as assigned by Management. 

Success factors...

Experience & Education: 

• 5+ years of hotel sales leadership experience (DOSM or senior sales role)
• Proven success driving group and transient revenue in a competitive market
• Strong understanding of hotel financials, forecasting, and revenue strategy
• A leadership style that’s FUN, confident, collaborative, and motivating
• Excellent communication skills—  sell, present, and influence
• Must be able to speak, read, and write in primary language used in the workplace
• A genuine love for hospitality (yes, it matters here)

Physical:

• 8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
• Lift, lower, and maneuver up to 10 pounds occasionally
• Manual dexterity and repetitive motions required throughout workday

Why you'll love working here…

• A hotel with personality — and leadership that encourages it
• A collaborative culture where sales, ops, and revenue work together
• Competitive salary, unlimited bonus potential, and benefits
• Autonomy to build strategy and make an impact
• A company that values results and how you get there

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer. 

Ready to Make an Impact? If you’re a strategic thinker, a relationship builder, and someone who believes sales should be both smart and human, we’d love to meet you. Apply today and let’s build something great together.