Luxury Suites Supervisor

Pay

$18.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assist in managing inventory for beverage, dry storage, pantries, and suite equipment while maintaining organization and compliance
• Support training and development of suite team members to uphold department standards and deliver exceptional guest service
• Oversee assigned suites section during events, handle guest inquiries and complaints, and ensure health and safety regulations are met
• Manage nightly check closeouts, complete final paperwork accurately, and utilize point-of-sale systems effectively
• Maintain comprehensive knowledge of menu items, Suite Holders, and guests to provide personalized service and enhance the overall experience

More about you

• Minimum of 2 years of previous hospitality and high-volume dining experience required
• Strong knowledge of food and wine
• Basic knowledge of cost control measures and profit and loss
• Ability to problem solve and operate in a fast-paced environment
• Ability to work flexible hours, including nights and weekends
• No college degree required

Physical requirements

• Ability to stand and walk for entire length of shift

Shift details

Events
OT as needed
Days
Evenings
Holidays
Weekends