Business Travel Sales Manager

About Company:

Hotel Phoenix rises at “Mile 0,” the historic terminus of the Western & Atlantic Railway and the very location of Atlanta’s founding. With its commanding presence at the gateway and centerpoint of Centennial Yards — one of the most ambitious new developments in Atlanta’s history — it signals a new era for a downtown that has long been neglected.

Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves — a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.

A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn’t “Atlanta-themed;” it’s Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.

About the Role:

The PHO - Business Travel Sales Manager is responsible for driving the growth and profitability of the business travel segment within the United States. This role focuses on developing and executing strategic sales plans to acquire new corporate clients and expand relationships with existing accounts. The manager will lead efforts to understand client travel needs, tailor solutions, and negotiate contracts that maximize value for both the client and the company. Collaboration with internal teams such as marketing, operations, and customer service is essential to ensure seamless delivery and client satisfaction. Ultimately, this position aims to establish the company as a preferred partner in business travel management by delivering innovative, cost-effective, and high-quality travel solutions.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Minimum of 5 years of experience in sales within the business travel or corporate travel management industry.
• Proven track record of meeting or exceeding sales targets in a B2B environment.
• Strong knowledge of corporate travel products, services, and industry trends.
• Excellent communication, negotiation, and interpersonal skills.

Preferred Qualifications:

• Experience working with global or national travel management companies.
• Familiarity with travel booking technologies and expense management tools.
• Professional certifications such as Certified Corporate Travel Executive (CCTE) or similar.
• Demonstrated ability to lead and mentor sales teams.
• Experience in contract management and complex deal structuring.

Responsibilities:

• Develop and implement comprehensive sales strategies targeting corporate clients in the business travel sector.
• Identify and pursue new business opportunities through prospecting, networking, and attending industry events.
• Manage and grow existing client accounts by understanding their travel requirements and providing customized solutions.
• Negotiate contracts and pricing agreements to secure profitable deals while maintaining client satisfaction.
• Collaborate with internal departments to ensure smooth onboarding, service delivery, and issue resolution for clients.
• Monitor market trends, competitor activities, and customer feedback to adapt sales approaches and maintain competitive advantage.
• Prepare regular sales reports, forecasts, and presentations for senior management to track progress and inform decision-making.

Skills:

The required skills enable the Business Travel Sales Manager to effectively identify client needs, craft tailored travel solutions, and close sales that align with company goals. Strong communication and negotiation skills are essential for building trust and securing agreements with corporate clients. Analytical skills help in interpreting market data and client feedback to refine sales strategies and maintain competitiveness. Preferred skills such as familiarity with travel technologies and certifications enhance the manager’s ability to leverage tools that streamline booking and expense processes, improving client satisfaction. Leadership and mentoring capabilities support team development and foster a collaborative environment that drives sustained sales success.