Commercial Laundry Manager

Pay

Minimum – Anticipated Maximum Base Salary: $46,100 – $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Oversee commercial laundry operations, including washing, drying, folding, and delivery
• Manage and train laundry staff, ensuring adherence to company policies and safety standards
• Monitor equipment performance and schedule preventive maintenance with on-site facilities staff and 3rd-party vendors
• Maintain inventory of detergents, chemicals, and supplies
• Implement quality assurance processes to meet client expectations
• Schedule and maintain accurate records of employee hours and timely processing of weekly payroll
• Collaborate on creating and managing budgets, controlling costs, and optimizing workflow
• Ensure compliance with OSHA and Delaware North GreenPath environmental regulations
• Communicate effectively with clients and resolve service issues promptly

More about you

• Minimum 3-5 years of experience managing high-volume commercial laundry operations, preferably in a hospitality environment
• A high school diploma or equivalent is required
• Strong team leadership, time management, and organizational skills
• Knowledge of industrial laundry equipment and processes, with the ability to troubleshoot equipment and operational issues
• Proficient in inventory control and scheduling software
• Must be willing to work a flexible scheduling including days, evenings, weekends and holidays as needed

Physical requirements

• Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate laundry equipment 
• Frequently required to lift and/or move up to 50 pounds