Front Desk Agent
Edgewater Beach Hotel
1901 Gulf Shore Boulevard North
Naples,
FL
34102
Health, Dental, Vision Insurance, Hotel Discounts, Free meal for every shift worked, 401(k), Free Parking, 25% Resort Outlet Discount.
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
PAY $17/hr based upon experience
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Short Term Disability
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Responsibilities:
- Greeting guests upon arrival and making them feel welcome
- Recognizing repeat, VIP status and/or loyalty
- Administering check-ins and check-outs
- Providing front desk services to guests
- Assigning rooms and taking care of administrative duties
- Delivering mail and messages
- Processing guest payments
- Coordinating with bell service and staff management
- Being a source of information to guests on various matters such as transport and restaurant advice
- Accommodating general and unique requests
- Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
- High school diploma or GED
- Previous customer service experience
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Time management and organizational skills
- Conflict resolution experience
- Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
À propos de Edgewater Beach Hotel
Where the gulf’s sparkling waters meets Florida’s shimmering sands
Edgewater Beach Hotel is mere steps from Naples legendary powdery beaches and the gulf’s warm waters. Whether you’re decompressing in your well-appointed suite, walking along the shore, or sipping a cocktail by the pool under the leafy palm trees, our luxury hotel in Naples offers the perfect setting to relax in the sun and sand.
An all-suite beachfront hotel featuring over 100 elegantly appointed accommodations
All of our spacious suites blend resort-style amenities with the comforts of home. Even better? All our accommodations in Naples, Florida, boast beautiful views of our sugar-white sand beach and the gulf, or have views of the city. Whether you need lots of space for the whole family or are seeking a romantic getaway with your loved one, you’ll discover a relaxing retreat at Edgewater Beach Hotel.
À propos de Ocean Properties - Opal Collection
About the company
Opal Collection is a premier assortment of luxury hotels and resorts, located in the most sought after destinations on the East Coast from Bar Harbor, Maine to the southernmost tip of Key West Florida. Like the beautiful qualities of natural Opal gemstones, each destination shines with its own colorful and unique experiences, and each property reflects a genuine connection to the area, highlighted by artful designs, culinary offerings, and signature activities.
À propos de Ocean Properties Hotels Resorts & Affiliates
Who We Are
“Ocean Properties Hotels and Resorts” is trade name used to market a group of independently owned and operated hotels and properties. These hotels include properties branded by Marriott, Hilton, Starwood and IHG and independent hotels and resorts marketed as the Opal Collection.
Many of these hotels and properties are family owned and operated and are dedicated to providing the most satisfying hospitality experience to our guests. It starts with the hotels dedicated managers and staff. It’s about their talent, dedication and loyalty. When management and staff have a real passion for the art of hospitality, guests can feel it in every interaction.