Director of Banquets
Hilton Philadelphia City Avenue
4200 City Avenue
Philadelphia,
PA
19131
Opportunity: Director of Banquets
Manage banquet department operations of property with 500+ rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Director of Food and Beverage
Essential Job Functions
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
- Work closely with the catering department to address service deliver or communication gaps.
- Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
- Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving ofalcoholic beverages.
- Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
- Abide by all accounting policies and practices to ensure SOX compliance.
- Enter billing information into point of sale system in order to generate a final guest check.
- Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
- Set and maintain service standards through continued training of core staff utilizing in service meetings.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Bachelor’s Degree preferred.
- 3 to 5 years Banquet experience required.
Work Environment and Context
- Work schedule varies and may include working on holidays, alternate shifts and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
À propos de Hilton Philadelphia City Avenue
Our hotel is across from the Bala Cynwyd Business District and three miles from the Please Touch Museum and shopping in Manayunk. Philadelphia Museum of Art, Pennsylvania Convention Center, and Independence National Historical Park are within a 15-minute drive. Enjoy skyline views.
À propos de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
