Restaurant General Manager

Description

We are hiring a Restaurant General Manager at our restaurant 34° North, located in The Beaufort Hotel, in Beaufort, North Carolina. Our 150-seat waterfront restaurant features locally inspired Eastern North Carolina cuisine with fresh local seafood, hand cut steaks, and seasonal ingredients. 34° North is renowned for its cuisine which is rooted in local farms and pristine waters. Open to the public, 34° North Restaurant serves breakfast, lunch, upscale dinner daily, and a full bar menu. The restaurant features a Weekend Brunch on Friday, Saturday & Sunday. Dine on the wrap-around outdoor patio, a covered open-air dining space overlooking Taylor’s Creek and Rachel Carson Reserve, home to over 25 wild horses.

The Restaurant General Manager is responsible for leading the day-to-day front-of-house operation of the restaurant while driving exceptional guest service, associate development, beverage excellence, financial performance, and operational consistency.

As a Concord leader you are responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for All.
• Lead with integrity, transparency, respect and professionalism.
• Care for your team and their families.

Key Responsibilities:

• Lead all front-of-house restaurant operations, ensuring exceptional guest experiences, service excellence, and strong financial performance.
• Drive restaurant and beverage revenue through menu development, promotions, special events, upselling initiatives, and strategic pricing.
• Oversee beverage programs, including wine, spirits, beer, and cocktails, while maintaining inventory controls, responsible service practices, and cost management.
• Partner with the Executive Chef and culinary team to deliver outstanding food and beverage offerings, service execution, and guest satisfaction.
• Monitor sales, labor, inventory, operating costs, and profitability, implementing strategies that improve revenue and operational results.
• Recruit, schedule, train, coach, and develop associates while fostering a culture of accountability, engagement, and hospitality.
• Ensure compliance with company standards, safety and sanitation requirements, liquor regulations, and all applicable local, state, and federal laws.
• Collaborate with hotel leadership and other departments to execute operational plans, support business demands, and achieve restaurant and hotel goals.

Qualifications:

• Proven leadership experience managing high-volume restaurant or food & beverage operations, with accountability for guest satisfaction, team development, labor management, and financial results.
• Strong beverage expertise preferred, including wine, whisky, spirits, cocktails, and beverage program development.
• Hotel or resort food & beverage experience preferred; candidates with exceptional leadership experience in upscale restaurants or independent dining concepts are encouraged to apply.
• Experience driving revenue growth, controlling costs, managing labor, and analyzing financial performance to achieve business goals.
• Demonstrated ability to recruit, train, coach, and develop high-performing teams while elevating service standards and accountability.
• Proficiency with restaurant POS systems required; Toast experience strongly preferred.
• Excellent communication, leadership, organizational, problem-solving, and decision-making skills.
• Sommelier certification or formal wine education is highly desirable. Additional compensation opportunities may be available based on credentials, experience, and involvement in the restaurant's wine program.

Benefits of Working for Concord Hospitality

We offer competitive wages and in this role you are eligible to enroll in our comprehensives benefit package, which includes medical/ dental/vision plans, complimentary life insurance with options for enhancements, ST/LT disability offerings, a 401K plan with company match, tuition assistance, plus training & development as well as career advancement opportunities.

We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Working for Concord

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven leader, looking for a culture rich and award-winning company, and you are ready to lead an amazing brand in a great and thriving location…..we may be the perfect fit! Apply today!

Pay Range: $65,000 - $82,000

Qualifications

A minimum of two years of experience, in a leadership role, in a fine dining restaurant or a hotel.

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Leader: Inspires teammates to follow them (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Preferred

  Self-Starter: Inspired to perform without outside help

• Preferred

  Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Skills

• Analytical (Advanced)

Experience

• Required

  2 years:

  A minimum of two years of experience, in a leadership role, in a fine dining restaurant or a hotel.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.