Housekeeper / Room Attendant
AC Hotel San Antonio Riverwalk
111 Soledad Street
San Antonio,
TX
78205
$500 Incentive after 6 months
Winston Hospitality is looking for Room Attendants for its brand new distinctive select-service 181 room AC Hotel by Marriott and 162 room Element by Westin located in downtown San Antonio, TX.
Who will this job appeal to:
This position would be ideal for someone who is detail oriented, passionate about customer service, values a professional environment, team oriented, and desires a long-term employer relationship. Previous experience is preferred but not required.
Position Summary:
The Room Attendant is responsible for maintaining a clean, sanitary, and welcoming environment for hotel guests. This role plays a critical part in overall guest satisfaction and requires a strong attention to detail, a high level of energy, and a commitment to quality standards. This is a physically demanding position that involves continuous movement, lifting, bending, and standing for extended periods. While this role can be challenging, we are committed to training and developing the right individuals who are motivated and eager to learn.
Key Responsibilities
Clean and service assigned guest rooms in accordance with hotel standards
Change linens, make beds, and replenish guest amenities
Clean bathrooms, vacuum floors, dust surfaces, and remove trash
Report maintenance issues or safety hazards promptly
Ensure all rooms meet cleanliness and inspection standards prior to guest arrival
Follow all safety and sanitation guidelines, including proper use of cleaning chemicals
Maintain housekeeping carts and storage areas in an organized manner
Provide courteous and professional service when interacting with guests
Qualifications & Requirements
Previous hotel or housekeeping experience preferred, but not required
Willingness to learn and take direction; training will be provided
Open availability, including mornings, evenings, weekends, and holidays is required
Prompt and regular attendance is required
Flexibility to work varying schedules based on business needs
Ability to work in a fast-paced, high-demand environment
Strong work ethic and reliability
Ability to lift, carry, push, and pull up to 40 pounds
Ability to stand, walk, bend, and perform repetitive motions throughout the shift
Ability to maintain a positive, friendly demeanor when engaging with guests, demonstrate a readiness to assist with their needs, and seek support from leadership when appropriate.
Core Competencies
Attention to Detail: Consistently delivers thorough and accurate work
Reliability: Demonstrates dependability and strong work ethic
Guest Focus: Understands the importance of cleanliness in guest satisfaction
Team Collaboration: Works effectively with supervisors and peers
Adaptability: Handles changing priorities and workload demands
Work Environment
Fast-paced hospitality setting
Exposure to cleaning chemicals (with proper training and PPE provided)
Frequent interaction with team members and occasional guest contact
Duties may be reassigned without prior notice
NOTICE:
Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
About AC Hotel San Antonio Riverwalk
Stay at our hotel near Riverwalk in San Antonio, TX.
AC Marriott San Antonio Riverwalk, is the first of its kind for our city. Nestled in downtown across the street from Main Plaza, the AC brand celebrates the beauty of classic modern designs born of its Spanish roots and European soul. Our pet-friendly hotel near Riverwalk in San Antonio, TX, is 20 stories high, offering almost 4,000 sq. ft of function space and our rooftop bar One Watson on the 15th floor, overlooking the river. With 181 rooms, each offering amazing views, it’s a great retreat for simplistic luxury. Our hotel caters to the creative, well-traveled, entrepreneurial spirits who are constantly on the go and appreciate a well-designed hotel that allows them to focus, be present and connect with others. See Less
About Winston Hospitality
About Us
Winston Hospitality is a creative, energetic and passionate company, dedicated to the highest standard of service and quality in the hospitality industry.
Thank you for your interest in joining us at Winston Hospitality!
At Winston Hospitality, we strive to be the employer of choice. We are a creative, energetic, and passionate company, dedicated to a high standard of excellence and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. We work to create an environment where each Representative can achieve their full potential and, in doing so, directly impact the growth and success of our hotels.
The people within our organization represent the values, priorities, philosophies and ethics of not only themselves, but also the hotel, the brand, and of Winston Hospitality. It is for this reason that we refer to all of the associates of Winston Hospitality as Representatives. Winston Hospitality Representatives are the face of the company to our guests. They have the responsibility to represent and to maintain our high standards and culture. Winston Hospitality is defined not by our words, but by the actions of our representatives.
Competitive Salary
Medical Insurance*
Dental Insurance*
Voluntary Life Insurance*
401(k) Plan with Discretionary Company Match*
Paid-Time Off Benefits*
Hotel Room Discount Program*
(*)Full-Time Team Members
Other Job Openings
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Housekeeper / Room Attendant
Bi-Weekly