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Dual Front Office Night Audit
AC Hotel San Antonio Riverwalk
111 Soledad Street
San Antonio,
TX
78205
Hotel with 181 Rooms
Managed By
Winston Hospitality
Full-Time
Winston Hospitality is looking for Night Auditor for its dual-branded 363 room AC Hotel by Marriott and Element by Westin in San Antonio, TX.
If you enjoy wearing a smile and making others feel special, this is the position for you! We are seeking service professionals with a passion for providing outstanding service and creating memorable customer experiences.
Our Mission
Our mission is to delight and surprise our guests at every encounter. This starts by treating our associates like family, and fostering an environment built around creativity, teamwork and collaboration.
Job Responsibilities
- Provide upscale guest service experiences for clients throughout their stay
- Properly answer phones regarding guest requests, reservations, maintenance, etc. and handle accordingly
- Ensure clients are properly greeted upon their arrival and departure
- Actively listen to and resolve complaints
- Multi-task between multiple programs efficiently
- Ensure all complaints/requests are registered on portal
- Inform clients of our hotel services
- Promote all hotel amenities, conveniences and programs offered
- Ensure guest satisfaction is met
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients
- Maintain relationships with local businesses and build partnerships to enhance the guest experience
- Hotel Experience Preferred
- This position is an overnight position
Benefits
Full-time employees are eligible to participate in the company medical, dental, vision, life and 401K plans. Paid vacation and personal time off.
Notice
Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Posted May 26, 2026
About AC Hotel San Antonio Riverwalk
Stay at our hotel near Riverwalk in San Antonio, TX.
AC Marriott San Antonio Riverwalk, is the first of its kind for our city. Nestled in downtown across the street from Main Plaza, the AC brand celebrates the beauty of classic modern designs born of its Spanish roots and European soul. Our pet-friendly hotel near Riverwalk in San Antonio, TX, is 20 stories high, offering almost 4,000 sq. ft of function space and our rooftop bar One Watson on the 15th floor, overlooking the river. With 181 rooms, each offering amazing views, it’s a great retreat for simplistic luxury. Our hotel caters to the creative, well-traveled, entrepreneurial spirits who are constantly on the go and appreciate a well-designed hotel that allows them to focus, be present and connect with others. See Less
About Winston Hospitality
About Us
Winston Hospitality is a creative, energetic and passionate company, dedicated to the highest standard of service and quality in the hospitality industry.
Thank you for your interest in joining us at Winston Hospitality!
At Winston Hospitality, we strive to be the employer of choice. We are a creative, energetic, and passionate company, dedicated to a high standard of excellence and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. We work to create an environment where each Representative can achieve their full potential and, in doing so, directly impact the growth and success of our hotels.
The people within our organization represent the values, priorities, philosophies and ethics of not only themselves, but also the hotel, the brand, and of Winston Hospitality. It is for this reason that we refer to all of the associates of Winston Hospitality as Representatives. Winston Hospitality Representatives are the face of the company to our guests. They have the responsibility to represent and to maintain our high standards and culture. Winston Hospitality is defined not by our words, but by the actions of our representatives.
Competitive Salary
Medical Insurance*
Dental Insurance*
Voluntary Life Insurance*
401(k) Plan with Discretionary Company Match*
Paid-Time Off Benefits*
Hotel Room Discount Program*
(*)Full-Time Team Members
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Housekeeper / Room Attendant
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