Maintenance Engineer III

Summary of Position:

The Maintenance Engineer III will be a valuable member of the Engineering department, responsible for everything from basic tasks to more skill-oriented maintenance duties as it pertains to maintaining the Resort facilities and supporting associate and guest needs. This will include responding to guest needs and department maintenance requests including electrical, HVAC, plumbing, and kitchen equipment, and includes working with tools to fix, repair or maintain furniture, painting of Resort facilities and decor, and other assignments as requested. This role will also provide knowledge and expertise to Engineering associates on more complex tasks.

Essential Functions:

Respond to guest challenges and requests throughout the property, making necessary repairs and/or accommodating the guest’s needs.

Work with other departments to assist in performing repairs as requested.

Maintain all inspection and log sheets to guarantee preventative maintenance was completed.

Visually inspect and diagnose problems, making repairs as necessary or as instructed by supervisors.

Maintain inventory of supplies needed to perform job functions.

Report major repair items or items that cannot be repaired to supervisors.

Assist in the training of less experienced Engineering associates and provide knowledge and expertise on related topics.

Perform all other duties as assigned by the Chief Engineer or the Director of Engineering.

Qualifications:

Education: High school diploma or equivalent, preferred.

Experience: Minimum of three (3) years of hospitality or residential maintenance experience required. Experience within multiples maintenance trades required.

Certificates or Licenses: Clean motor vehicle record required; certification in one or more of the following, or similar, preferred: HVAC, Plumbing, Electrical or Certified Pool and Spa Operator (CPO).

Knowledge, Skills, and Abilities:

Ability to perform highly skilled work in multiple maintenance trades including electrical, HVAC, plumbing, water chemistry, and natural gas properties as well as the related use of hand and power tools.

Ability to perform mathematical calculations as necessary to perform job duties.

Ability to bend, stoop, kneel, and push and pull objects weighing up to 100 pounds, carry objects up to 50 pounds.

Ability to walk around the Resort property for the majority of the work period.

Ability to climb ladders and work at height up to 30 feet for extended periods.

Ability to work effectively with a variety of individuals and respond in a polite and professional manner to all guest concerns and requests.

Personal Characteristics:

Behaves ethically. Demonstrates high level of respect and courtesy for guests, patrons, and associates with a focus on customer service.

Maintains a neat and organized workspace; maintains, reviews, and updates important documents pertinent to role and department.

Is an effective communicator. Speaks in a clear, thorough and calm manner; listens intently and asks pertinent questions. Is able to express ideas clearly and effectively in both written and verbal communications. Documents incidents and activities in a concise and detailed manner. Able to read and write in the English language.

Exhibits care in appearance and attention to detail, as appropriate for a luxury Resort, and adheres to company-issued appearance and grooming standards.

Working Conditions:

This is a full-time, non-exempt position.

This position requires extensive time outdoors and around the entire property.

Actual hours may vary depending on business needs.

Attendance as scheduled is a critical element of success in all positions at The Scott Resort & Spa. 

The Scott Resort & Spa’s associates believe each guest should be treated with respect and professionalism. We create an experience of genuine hospitality, enticing our guests to return again and again. To be successful at The Scott Resort & Spa, associates must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly, and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential for success with our property.