Room Attendant

hos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.

When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family, and welcomes you with open arms?

At Our Town Hospitality, Our Town is your home.

Located in the heart of Tampa's Westshore district, Hotel Alba feels right at home surrounded by high-end residential neighborhoods and world-class shopping and dining. Hotel Alba features 222 stylish guest rooms meticulously designed to provide a memorable experience to business and leisure travelers.

We are looking to grow our family with the addition of a room attendant to our housekeeping team.

We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a Room Attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.Room Attendant Responsibilities:

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers and ashtrays.
• Restocking beverages and food items in the mini bar.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Our Company is an equal employment opportunity employer and will not discriminate, or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.