Room Attendant/Housekeeper

Job Description

Job Summary: Cleans hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction at Planters Inn.  

Primary Responsibilities:

• Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
• Reports any room unable to be serviced within appropriate time standards to supervisor.
• Reports needed repairs of unsafe conditions to supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Adapts to new job situation and information quickly. Handles multiple assignments and changes.
• Reports lost and found articles to manager/supervisor.
• Provides a professional image at all times through appearance and dress according to standards.
• Adds to acquired job skills, education, work experience, and knowledge. 
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Education/ Experience: 

• High School diploma or equivalent required  
• Basic reading, writing and math skills

Skills and Abilities:

• Communication skills 
• Problem-solving
• Attention to detail
• Teamwork
• Organizational skills
• May be required to work nights.
• Will be required to work weekends and holidays.
• May be asked to work overtime.  

Physical Requirements:

• Must be able to do the following: walking, unlocking, opening, pushing, pulling, lifting, bending and stretching through scheduled shift.
• Able to operate a vacuum cleaner. 
• Lift and pull items weighing as much as 25 pounds and pull/ push up to 100 pounds.

• Be able to work in a fast paced, stressful environment at times.

Benefits:

• 401k after 90 days, fully vested, company match to 3%
• Medical (4 plan choices)
• Dental (2 Plan choices)
• Vision
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
•  Paid Time Off policy
• Northwood Hospitality Discounts 

Planters Inn is an Equal Opportunity Employer. We support and encourage diversity in the workplace.