Duty Engineer

Description

The Duty Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repairs, maintenance and new installations, ensuring the safety operations in the hotel. 

What will I be doing?

The Duty Engineer manages the maintenance and repair of the hotel buildings, grounds and contents in a cost-effective manner, ensuring the efficient and safe operation of all plant and equipment. This role is concerned with assisting in the supervision of all repairs, maintenance and new installations, ensuring the safety operations in the hotel. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Duty Engineer will perform the following tasks to the highest standards:

• Set and maintain service standards for work to drive staff to achieve common goals. 
• Assign tasks according to the instructions of the Director of Engineering, follow-up with and guiding the completion of tasks, ensuring good handover between teams to ensure smooth workflow. 
• Regularly check the operation of the machine room, related systems and equipment, and give timely feedback. 
• Advise on equipment and operating procedures in terms of energy efficiency. 
• Responsible for the administrative work within the team, and daily performance, recording and filing the maintenance policies involved in the shift. 
• Manage the system's materials, staff borrowing tools as well as the registration and storage system of receiving materials. 
• Coordinate the work schedule of the Contractor according to the maintenance plan. 
• Supervise and inspect the safe operation of equipment in all departments and prevent violations. 
• Responsible for training employees to improve working skills, enabling them to work with maximum efficiency.  
• Conduct regular performance evaluations with employees, guiding and training employees to be competent for higher positions. 
• Responsible for making suggestions for handling employees' mistakes. 
• Ensure that energy management plans are closely monitored and effectively implemented (gas, water, electricity and diesel). 
• Ensure the execution and implementation of emergency procedures, coordinating with engineering procedures for other incidents. 
• Perform any other reasonable duties as assigned. 

Requirements

What are we looking for?

A Duty Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
• Current working knowledge of general maintenance and engineering work
• Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
• Strong work ethic
• A passion for delivering great customer service
• Ability to work without close supervision and within established timeframes

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!