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Count Team Attendant

Osage Casinos

1211 W. 36th Street North
Tulsa, OK 74127

Corporate Office
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Full-Time

Overview

Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations.

MINIMUM QUALIFICATIONS:

  • Must be 18 years of age or older.
  • 6 months previous work experience required
  • Gaming, Hospitality or Customer Service industry experience preferred
  • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
  • Required to maintain a valid Driver’s License.
  • Required to provide documents to show the applicant is eligible to work in the United States.
  • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
  • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

Responsibilities

COMMUNICATION:

  • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
  • Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
  • Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.

DEPARTMENT OPERATIONS:

  • The ability to handle and count currency.
  • Sorts, counts and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures
  • Compares information contained in drop boxes to data stored on computer terminal and assists in reconciling drop.
  • Ensures the integrity of all soft count transactions.
  • Adheres to all policies and procedures relating to count and drop operations.
  • Performs all other related and compatible duties as assigned.

GUEST SERVICE:

  • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
  • Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

REGULATORY COMPLIANCE:

  • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
  • Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including, but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Read, write, speak and understand the English language.
  • Read Company newsletters, work instructions, and departmental schedules.
  • Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.)
  • Protect the Company’s value by keeping information confidential.
  • Perform assigned tasks under frequent supervision.
  • Follow written and verbal instructions.
  • Establish and maintain positive relationships with managerial staff, co-workers, guests, and the general public. Work well alone or within a team.
  • Communicate information and suggestions in oral and written form. Prepare written documents and complete reports as required.
  • Utilize MS Office products at beginner to basic (create new documents, open/edit existing documents) skill level.
  • Exercise reasonable judgment and seek guidance for decisions in a manner consistent with the essential job duties and responsibilities.
  • See problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests.
  • Respond to inquiries or complaints from employees, guests, regulatory agencies, and others.
  • Travel locally or between properties as needed.
  • Maintain physical condition and stamina appropriate to performance of assigned duties.
  • Update job knowledge by participating in educational opportunities; attending expos or conventions; and developing or maintaining professional networks.
  • Assists in retrieving currency boxes and table game drop boxes as assigned.
  • Assists in bundling of currency.
  • Performs all other related and compatible duties as assigned.
  • May be required to prepare detailed daily, weekly, and monthly operating reports as required by the reporting senior.

PHYSICAL DEMANDS:

  • The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or control for extended periods of time.
  • Ability to sit, stoop, kneel, crouch, and crawl while performing duties.
  • Ability to use hands to finger, handle, or feel. Ability to use arms to reach and lift above shoulders.
  • Must have normal auditory and good verbal communication.
  • Ability to lift upwards of 30 pounds. Ability to drag, push, or pull up to 150 pounds.
  • Must engage in repetitive motion using wrists, fingers and hands.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

  • Exposure to second-hand smoke.
  • Evening and weekend shifts may be required. Extended hours and irregular shifts may be required.
  • Noise level in the work environment is moderate to high.
  • The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.
  • The employee may be exposed to risks associated with the use of tools/machinery.
Posted May 15, 2024

Osage Casinos

Osage Casinos is the premier gaming and hospitality enterprise of the Osage Tribe and is an Oklahoma Federally recognized tribal entity. The Osage Tribal Council created the Osage Tribe Gaming Enterprise Board. 

The Osage Tribe Gaming Enterprise Board provides oversight for its business entity Osage Casinos. Osage Nation uses revenues from the Osage Casinos to: fund tribal government and programs, provide for the general welfare of the tribe and its members, promote tribal economic development, support charitable organizations and help fund operations of local government agencies of the Osage Nation

Osage Casino offers a world-class casino experience. Combined with our unmatched hospitality, Osage Casino is where our customers find an unforgettable gaming experience.

Our portfolio of Oklahoma casinos includes Tulsa, Sand Springs, Bartlesville, Ponca City, Skiatook, Hominy & Pawhuska.

Osage Casino provides a first-class experience to guests at all 7 locations and has built a unique company culture that supports its Team Members in extraordinary ways. Everything we do is led by a simple value system:

Do the right thing, the right way, for the right reasons, but have fun!

As part of the Osage Casino Team, you will discover our Purpose and Values and how it is integrated into the Guest experience. We strive to inspire positive energy among our team by bringing a level of human caring into the workplace, a sense of belonging and importance amongst our team and opportunities for advancement within our organization.

Our Employee Perks and Benefits

  • Bi-Weekly Direct Deposit
  • Medical Insurance / Blue Cross Blue Shield, $41.00 per pay period for employee
  • Vision Insurance / Vision Service Plan ~ $6 for employee only
  • Delta Dental Insurance – Provided by Osage Casino at no additional cost
  • Free Health Clinic for insured employees and family
  • 401k with 5% Employer Match
  • PTO policy for vacation, sick, and paid leave, amount of bank increases with tenure
  • Life Insurance - Provided by Osage Casino at no additional cost
  • Short-Term Disability - Provided by Osage Casino at no additional cost
  • Long-Term Disability – Provided by Osage Casino at no additional cost
  • Paid Maternity Leave (4 weeks)
  • Paid Paternity Leave (2 weeks)
  • Wellness Program
  • Employee Assistance Program (EAP)
  • FMLA
  • Flexible Spending Accounts
  • Dependent Care Account
  • Critical Illness Insurance
  • Accident/Hospital Indemnity Insurance
  • Tuition Assistance Program
  • On-site ATM’s
  • Discounts on hotel, and event tickets
  • Discounted Meals
  • Employee Recognition Program

The seven (7) Osage Casinos include:

Osage Casino Hotel Tulsa is located 4 miles from Downtown Tulsa and features over 1,600 slot machines along with 15 table games, roulette, craps, and a high-limit room. Guests enjoy lunch or dinner at Thunder Bar & Grill for tasty entrees and ice-cold beverages. Roni Peppo’s pizza kitchen serves delicious pizza for breakfast, lunch, and dinner. Our entertainment venue, Skyline Event Center offers the hottest concerts in town with 2,000 seats and 5 VIP suites.

Our luxury hotel has 286 rooms including 21 suites and 7 hospitality suites offering guests a comfortable stay and many modern amenities including a resort-style outdoor pool and spa with private cabanas. We also have free valet parking, a fitness center, and gift shop.

Osage Casino Hotel Ponca City features over 400 electronic games, 48 hotel rooms, along with an outdoor swimming pool, fitness center, and a 24-hour convenience store with snacks, drinks, and gas. Guests can dine at the Salted Fork and enjoy cocktails and delicious food at the Copper Tap bar.

OsageCasino Hotel - Skiatook features 415 electronic games, 33 hotel rooms, along with an outdoor swimming pool, fitness center, and a 24-hour convenience store with snacks, drinks, and gas. Guests can dine at the Fiery Grille and enjoy cocktails and delicious food at the Tin Pint bar.

Osage Casino Sand Springs features 460 electronic games, Players can enjoy fresh pizza at Roni Peppo’s pizza kitchen and cocktails at the Triple Bar.

Osage Casino Bartlesville Nestled in the Osage Hills features over 400 electronic games, a delicious deli full of tasty options and our Nine18 bar provides refreshing drinks and karaoke on select nights. We have over 42,000 square feet of bright lights, big times, and great fun. Employees love working at Osage Casino!

Osage Casino Hominy Osage Casino Hominy has over 215 electronic games and a delicious deli full of tasty options, as well as an array of player promotions and special events. Our employees enjoy competitive wages, exceptional benefits, opportunities for advancement and just love working at Osage Casino!

Osage Casino Pawhuska Osage Casino Pawhuska has over 175 electronic games and a delicious deli full of tasty options. We provided a variety of promotions and special events. Our employees enjoy competitive wages, exceptional benefits and perks, opportunities for advancement and just love working at Osage Casino!