Hostperson

Summary of Position:

The Hostperson at The Canal Club is responsible for meeting, greeting and welcoming guests as they arrive, offering their choice of seating, escorting them to their table, and presenting menus; HIGHLY prefer availability for AM and PM shifts - weekends are also preferred!

Essential Functions:

• Supervise dining room to ensure proper service and guest enjoyment
• Meet and greet every guest as they arrive, offering choice of seating, escorting guests to their tables, and presenting menus
• Maintain proper set-up of dining room including server stations, reserved tables, and proper balance around the dining room
• Maintain a cash drawer, giving out correct change to servers and guests
• Keep staff informed of current promotions, daily specials, guest comments, daily events, and memos
• Upkeep on happy hour/cocktail tables

Qualifications:

Education: High School Diploma or equivalent preferred.

Experience: Restaurant guest service experience preferred.

Certificates or Licenses: Maricopa County Food Service Worker Card/Certification

Knowledge, Skills, and Abilities:

• Ability to memorize menu items sufficient to answer guest questions
• Ability to move throughout a crowded dining room to seat guests
• Ability to do basic arithmetic

Personal Characteristics:

• Behaves ethically
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

• Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa. 

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.