Front Desk Supervisor

The Embassy Suites by Hilton Chicago Downtown River North and Hilton Garden Inn Chicago Downtown/Magnificent Mile is seeking an enthusiastic and experienced Front Office Supervisor with leadership skills to join our TEAM. If you have a passion for hospitality and enjoy providing excellent customer service consider this exciting new opportunity!

T.E.A.M=Together Everyone Achieves More

As Complex Front Office Supervisor, you will mentor our dynamic front office TEAM ensuring outstanding customer service and delivering positive guest experiences.

In this role you will supervise front desk operation, and collaborate with our Front Office Manager and housekeeping department, ensuring proper staffing levels and guest room inventory.

Professional Career Path: 

• Assistant Front Office Manger • Front Office Manager • Assistant General Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?  

Our Management Development Program is a perfect way to get you to the next level!   The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• Team and Travel Discounts
• Vacation/Well/Holiday Pay
• Career advancement opportunity
• Referral Bonus Program
• Complementary shift meal 
• We are conveniently located within walking distance from State/Lake and Chicago-Red L Stations and multiple bus transportation stations for easy commuting

Requirements:

• 1-2 years' supervisory experience in hospitality
• Excellent English communication skills and able to read, write and speak fluently
• Hilton brand and OnQ experience is ideal

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Compensation: $22 hourly