Room Attendant

Mining Exchange Hotel & Spa

Room Attendant

About The Opportunity

Practice Hospitality is seeking an experienced and hands-on Room Attendant to join the team at the Mining Exchange Hotel & Spa.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate, and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world, and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem-solving, and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A-game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care about our guests, and each other and make every moment together enriching, fulfilling, and fun.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces and guestrooms are all newly renovated.

Job Role

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities:

• Retrieves items from shelves and storerooms sets up cleaning carts with supplies and constantly maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas, to maintain a clean, presentable, and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirror, sink(s), and walls to have a clean and sanitary guest and public restrooms.
• Replaces towels, soaps, and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil or objects between mattresses and under the bed.
• Check the closet for cleanliness, wipe the closet door, handle, and overhead shelves, and restock the guest room supplies such as hangers, extra blankets, and pillows.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs., and lifting/moving heavy furniture to vacuum entire areas of carpet including underneath furniture and hard-to-reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and associates.
• Inspect all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys, and supplies always to protect and preserve hotel property. Performs other duties as assigned, requested, or deemed necessary by management.
• Report any missing articles, items requiring repair, damage or mechanical problems, or safety hazards to the Supervisor.
• Maintains a friendly, cheerful, and courteous demeanor always.

Compensation: $17.00 per hour

Requirements

Education: High school diploma or equivalent experience.

Experience: No formal experience is required for the position.

Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information and hotel services to management, staff, and guests.