Lobby Attendant

Mining Exchange Hotel & Spa

Lobby Attendant

About The Opportunity

Practice Hospitality is seeking an experienced and hands-on Lobby Attendant to join the team at the Mining Exchange Hotel & Spa.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate, and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world, and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem-solving, and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A-game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care about our guests, and each other and make every moment together enriching, fulfilling, and fun.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces and guestrooms are all newly renovated.

Job Role

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

Responsibilities:

• Dust and polish furniture, fixtures, and window frames.
• Vacuum upholstery, drapery, and carpeting.
• Clean /maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings, and vending areas.
• Clean and shine all glass and metal surfaces.
• Empty all smoking materials from ash urns; remove trash from the dumpster.
• Clean offices as assigned.
• Clean public restrooms and stock them with supplies.
• Stock the housekeeping cart with all necessary supplies.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
• Report any missing articles, damage, or mechanical problems to the Supervisor.
• Turn in all articles left in guest rooms to the Supervisor to log in to Lost and Found
• Secure and maintain custody of equipment, keys, and supplies always to protect and preserve hotel property.
• Perform other duties as assigned, requested, or deemed necessary by management.
• Maintains a friendly, cheerful, and courteous demeanor always.

Compensation: $17.00 per hour

Requirements

Education: Some High school diploma or equivalent experience.

Experience: No formal experience is required for the position.

Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to questions, and provide directions and hotel services to guests, vendors, staff members, and management.