Photo of Cape Codder Resort, Hyannis, MA

Banquet Manager

Cape Codder Resort

1225 Iyannough Road
Hyannis, MA 02601

260 Room Resort
Managed By Linchris Hotel Corporation

Paid Time Off, Paid holidays, Free Shift Meals, Linchris Hotel Stays $15.00 per night.

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We're seeking a highly motivated, creative, customer-focused leader to join our banquet team as Banquet Manager. This position is at the heart of the banquet and meeting experience and requires a passion for the events, service, and the warmth of genuine hospitality.

Compensation: $70,000.00-$80,000.00 Depending on experience, Full-Time

Operations Responsibilities include the support and management of the banquet program while working closely with the Food and Beverage Director, Executive Director of food and beverage, events manager, and other resort departments. The successful candidate for this position will supervise, empower, lead, coach, and motivate the banquet team including captains and food servers toward achieving exceptional guest service results and assisting the resort in achieving top industry food and beverage service standards. The ideal candidate will be an organized, detail-oriented, personable, and enthusiastic individual who keeps guest satisfaction as the highest priority. This position is critical to the successful operation of the food and beverage department as well as the resort and is a key factor in contributing to a professional environment.

Your role:

Essential Functions and Responsibilities:

· Handle guest and associate requests and complaints

· Maintaining various tracking and filing systems

· Act as a liaison between departments

· Generate reports and create presentations as needed or requested

· Ensure thorough communication and understanding with guests and other departments by creating, distributing, and reviewing banquet event orders

· This position requires two to three years of experience in a restaurant, hotel, resort, or country club setting with previous catering and dining room experience

· Previous sales experience is strongly preferred

· Understanding of menu costing, forecasting, and food and beverage operations

· Strong leadership skills, excellent organization and planning skills

· Experience evaluating profitable pieces of business

· Excellent creative skills in implementing innovative set-ups, menus, and experiences for each group

· Hands-on professional with a passion for motivating others and a willingness to personally demonstrate excellence

· Responsible for making the function space visually appealing and presenting the menu offering for the event. This includes linen and table setting, food station design, and beverage service.

· Excellent skills in team building, training, mentoring and developing a team and achieving goals

· Creativity, enthusiasm, passion, and drive are required to be successful in this position

Posted April 5, 2024

Cape Codder Resort

with so much right here... you may never want to leave!

Summer is upon us…some gorgeous beach days, some not so much, but regardless of the weather, it's always a balmy 85 degrees in our Indoor/Outdoor Water Park! Rain or shine, hot or cold, our 3-story Water Park lighthouse beacons you to a splish-splashin’, water spoutin’, slide zooming, stormy good time! Our Grand Cru is bustling with live entertainment on the weekends, delicious tapas and refreshing beverages. The Deck is open for the season serving breakfast, lunch and dinner, plus great entertainment in the evenings. We’re offering our popular Family Vacation Package for summer getaways, so book now and take advantage of our fun summer kid's activities and entertainment! It’s all here for you at the Cape Codder!

The Cape Codder Resort & Spa offers comfortable Cape Cod lodging, romantic dining and family fun in our amazing Indoor Water Park and Heated Outdoor Pool. We offer hotel packages throughout the year and accommodate groups for functions, meetings or reunions.

The Cape Codder Resort & Spa can also assist in planning your wedding reception on Cape Cod in our JFK Ballroom and we can pamper you in the full-service Beach Plum Spa.

The Catania Hospitality Group, the parent company of the Cape Codder Resort & Spa, has been a well-respected, family-owned company for over 40 years. Starting as a single Hearth ‘n Kettle Restaurant by VJ Catania, his legacy lives on through his children and grandchildren. We are well-known in our community, a part of the history of Cape Cod and have a long-standing reputation to uphold. Not limited by hotel chain policies, we are able to set our standards higher and are proud to share some of those policies with you here.

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