Photo of Hilton Sydney, Sydney NSW, New South Wales, Australia

Assistant Security & Risk Manager

Hilton Sydney

488 George Street
Sydney NSW, New South Wales 2000
Australia

587 Room Hotel
Managed By Hilton
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Full-Time

Description

The Hilton Sydney Assistant Security Manager directs security personnel and works with hotel department heads to deliver a safe guest and team member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will I be doing?

As the Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with department heads to confirm all staff understand security procedures, and organise patrolling of the property to deliver a safe Guest and Team Member experience. The Assistant Security Manager will be required to ensure the hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maintain good communication and work relationships in all areas of the hotel
  • Liaise with government and law enforcement agencies as necessary
  • Coordinate additional security personnel for Conference and Banqueting functions
  • Coordinate induction training for third party contractors 
  • Organise patrolling of all boundary areas, offices, storage areas, public areas, and function rooms
  • Assist the hotel in complying with Local Fire Safety Legislation
  • Assist the hotel with Local Safety Legislation to ensure compliance of the security department
  • Be fully conversant with Covid Safety Legislation and assist in ensuring hotel compliance
  • Prepare company safety and security audits quarterly 
  • Knowledge of the codes of practice for P.A.C.E.
  • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
  • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Prepare incident reports and ensure all allegations are properly followed up
  • Liaise with departmental heads to ensure hotel staff is aware of their security responsibilities
  • Plan, deliver and facilitate team member safety training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures
  • Responsible for management of key control within all departments

Requirements

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Organised and systematic approach to problem solving
  • Security industry experience in supervisory capacity
  • Presentation and training facilitation skills
  • Ability to listen and respond to demanding guest needs
  • Leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Ability to work a rotating roster if required 
  • Flexibility to respond to a range of different work situations
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in same or similar role
  • First Aid and CPR Certification
  • SIA Trained and Licensed
  • Proficient computer system skills in Word, Powerpoint, Teams and Excel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Work culture means:

  • Competitive compensation package
  • A monthly dry cleaning allowance for your business wardrobe
  • Free team member meals served fresh daily
  • 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000 hotels located in 122 countries and territories around the world
  • Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
  • Flexibility so you can Thrive and make space for what matters most
Posted April 9, 2024

Hilton Sydney

Contemporary stay in Sydney's central business district

Located in downtown Sydney’s central business district, Hilton Sydney offers contemporary accommodations close to the city’s most iconic attractions. Explore world-famous destinations like the Queen Victoria Building, Sydney Tower, and shopping at The Galeries within minutes from our front doors.

Our stylish guest rooms and suites feature spectacular sweeping city views overlooking Sydney’s central business district. Executive rooms and a selection of suites include access to our Executive Lounge with complimentary breakfast, cocktails, and canapés.

Choose from two award-winning bars, our world-class restaurant, stunning lobby café, and convenient in-room dining services. From chef-hatted menus and hand-selected wine lists at Glass Brasserie, to rooftop cocktails and elevated share plates at Zeta Bar, our dining options offer a wide selection of global cuisine.

Explore world-famous Sydney attractions blocks away from your accommodation. The Sydney Opera House, Queen Victoria Building, The Rocks Markets, Darling Harbour, Bondi Beach, and other iconic attractions are all 20 minutes or less from our hotel.