333 North Central Avenue
Phoenix,
AZ
85004
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Located in the heart of downtown Phoenix, AZ, the Westin Phoenix Downtown is within walking distance from some of the city’s most compelling attractions. Our central Phoenix hotel is across from the Light Rail Stop and near Phoenix Convention Center, Chase Field and Footprint Center. Connect and collaborate as a business traveler thanks to a productive meeting and event spaces enhanced by expert planners and custom catering. Families and friend groups can fuel their Central Phoenix experience with fresh, farm-to-table cuisine at Jacy and Dakota. After a full day, recharge with a soothing in-room massage, a refreshing swim at Lapis Terrace Pool or a Peloton bike at WestinWORKOUT Fitness Studio. Panoramic views meet modern interiors in our spacious, pet-friendly hotel rooms and suites featuring floor-to-ceiling windows, deluxe amenities, thoughtful essentials and signature Westin Heavenly beds. Fulfill your needs at our downtown Phoenix, AZ, hotel.