Photo of Courtyard Madison East, Madison, WI

Front Desk Associate

Courtyard Madison East

2502 Crossroads Drive
Madison, WI 53718

127 Room Hotel
Managed By Aperture Hotels

Compensation: Starting at $15, Full-Time

We're Hiring!

Are you ready to join a dynamic team in the hospitality industry? At Fairfield Inn & Suites Madison East, we are looking for a friendly and energetic individual to join our Front Desk Team.

Why You'll Love Working Here:
  • Friendly and energetic work environment
  • Opportunities for growth and development
  • Strong team that works together
What You'll Be Doing:

As a Guest Service Representative, you will be the face of our hotel, ensuring a pleasant and comfortable experience for our guests. Your responsibilities include guest relations, check-in/out processes, reservations, and providing recommendations for local attractions and dining.

Who You'll Be Working With:

You'll be part of a dedicated team that enjoys taking care of and making memorable experiences for our guests.

The Ideal Candidate:
  • Is passionate about guest service and learning about the hospitality industry.
  • Has some Hotel or Front Desk Experience. (But none is ok too)
  • Available to cover 3pm-11pm shifts, and possibly night audit (overnight) shifts.
Where This Job Could Take You:

Many great hospitality leaders start at the front desk. Customer service and problem-solving skills will help you anywhere in your career.

Benefits:
  • Employer Matching 401K Retirement Plan
  • Medical, Dental, and Vision Insurance
  • FREE life insurance
  • Vacation and Holiday Pay
  • Management training for growth

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

Posted April 16, 2024

Courtyard Madison East

Unwind at our Madison, Wisconsin hotel on the East Side

Stay at Courtyard Madison East and enjoy a convenient location and modern amenities. Our prominent East Side hotel is 5 miles from Dane County Regional Airport. We are near East Towne Mall, downtown Madison, the University of Wisconsin-Madison, Kohl Center and Alliant Energy Center and feature easy access to major companies such as American Family Insurance, Alliant Energy, Covance, GE Healthcare and QBE. When it's time to retire for the night, enjoy accommodations with plush bedding and complimentary Wi-Fi. The Bistro, our restaurant, is open for breakfast and dinner and serves Starbucks® beverages and evening cocktails along with healthy and hearty menu items. In your downtime, head to our fitness center with cardio equipment and free weights or swim a few laps in our indoor pool to keep up with your exercise routine. Expect a relaxed travel experience in Wisconsin when you book your next getaway at Courtyard Madison East. 

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