Information Technology Specialist
Bally’s Twin River Lincoln
100 Twin River Road
Lincoln,
RI
02865
Full-Time
Description
Qualifications
- College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
- Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required.
- Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must.
- Previous experience with Agilysis Point of Sales systems is a plus.
- Previous experience with AS/400 and OS/400 systems is a plus.
- Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable.
- Previous IT experience in a casino is highly desirable.
- Participation in a rotational on-call schedule required.
- Experience with remote access in a Windows environment
- Experience maintaining vendor relationships, including the purchase of hardware and software products is required.
- Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines.
- Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration.
- Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis.
- Familiarity with Windows Local Admin security and Windows Active Directory
- Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies
- Excellent communication skills.
- Ability to work in an extremely fast-paced working environment where working with deadlines is imperative.
License Requirements
Rhode Island Department of Business Regulations Gaming License
Essential Job Functions
- Ensure all desktop systems run smoothly in a fast-paced 24/7 environment.
- Assist the Systems Administrator with network/telecom deployments.
- Support users of PC’s, Macs, Tablets and other forms of computing equipment
- Responsible for the desktop standards, configuration and sizing, base OS installation and configuration, MS Office (including all aspects of MS Outlook) installation, configuration and support and will participate in developing the strategy for the administration of the companies’ Windows Professional desktops.
- Communicate and participate within groups by contributing and learning from group members.
Physical/Mental Requirements
- While performing the duties of this job, the Team Member is regularly required to talk or hear
- Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls.
- Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl.
- Frequently lift and/or move up to 50-100 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
- Mandatory participation in a rotational on call shift
- Ability to work in a 24/7 non-standard shift environment
- Frequently required to risk danger of electrical shock and/or radiation (from computers).
- The noise level in the work environment is usually moderate.
Bally’s Twin River Lincoln
Bally’s Twin River Lincoln, located in Lincoln, Rhode Island, is the state’s largest gaming and entertainment venue. It is 10 minutes from Providence and less than an hour from Boston.
Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.
A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.
Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
