Photo of Hotel Valencia Santana Row, San Jose, CA

Minibar Attendant

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

212 Room Hotel
Managed By Valencia Hotel Group
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and
Compensation: $19.25 per hour, Part-Time

JOB SUMMARY: Responsible for activities involving Minibar delivery and pick up

Physical Requirements:

  • Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
  • Crouching (Bend at knees): Occasionally. Clean; stock supplies.
  • Stooping (Bend at waist): Occasionally. Write orders.
  • Twisting (knees, waist, neck): Frequently. Serve guests, maneuver through crowds and staff.
  • Balancing: Constantly. Carry trays and beverage containers. Set items on tables.
  • Reaching (overhead/extension): Constantly. Reach overhead supplies. Serve guests and retrieve hot/cold plates at arm’s length extension.
  • Handling/grasping: Constantly. Set full plates and glasses at tables, carry trays and supplies.
  • Fingering/feeling: Frequently. Write orders, operate Micros machine, garnish plates, fold napkins, set table with silverware.
  • Pushing/Pulling: Occasionally. Average weight: 10 lbs. force. Maximum weight 20 lbs. force.
  • Lifting/Carrying: Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs.

Working Environment:

  1. Interior and exterior of hotel with exposure to weather conditions.
  2. Exposure to various hazardous chemicals.
  3. Exposure to food items and beverages.

DUTIES & FUNCTIONS:

Essential:

  • Display working knowledge of all menu items and prices.
  • Complete side work as assigned.
  • Respond to the needs and requests of guests.
  • Answering phones and taking orders or receiving orders from hotel operator.
  • Set up trays with proper condiments and utensils.
  • Deliver order to guest rooms.
  • Pick up trays from guest rooms
    Basics:
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions
  • Any other duties assigned by your immediate supervisor
Posted May 21, 2025

Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

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