Transportation - Valet / Driver

Description

Valet / Driver – Transportation Team | Horseshoe Bay Resort

Location: Horseshoe Bay, TX (The Texas Hill Country)

Employment Type: Full-Time (On-Site)

Status: Tipped Position – Your great service pays off!

The Ultimate "First Impression" Specialist

The lake life is calling! Are you ready to be the first friendly face our guests see? At Horseshoe Bay Resort, our Valet / Drivers are the masters of the front drive. Whether you’re piloting a luxury shuttle, navigating a sleek guest vehicle, or cruising through our 17,000-acre paradise, you are the engine that keeps our guests moving.

If you love to drive, enjoy meeting people from all over the world, and thrive in a high-energy environment where no two days are the same, your success story starts here in the beautiful Texas Hill Country!

Your Impact: Precision, Pace & Personality

You are responsible for more than just a set of keys; you are a local expert, a luggage pro, and a hospitality hero.

Key Responsibilities:

• Elite Driving: Safely transport guests and members across the resort in shuttles, vans, and individual vehicles with total professionalism.
• The "Front Drive" Hustle: Work seamlessly with the valet team, assisting with luggage and helping guests in and out of vehicles with a "can-do" spirit.
• Local Expert: Stay "in the know" regarding resort schedules, promotions, and the best routes to Austin and San Antonio airports.
• Fleet Pride: Keep our vehicles looking 4-Diamond sharp—inside and out—to meet our premium standards.
• Dispatch & Coordination: Step into the "command center" when needed to track transportation requests, manage billing, and keep the fleet moving efficiently.
• Problem Solving: Maintain a cool, professional composure during high-stress peaks and handle last-minute schedule changes like a pro.

What You Bring to the Team

• The "Vibe": A pleasant, enthusiastic personality with a "Team-Player" mindset.
• Driving Mastery: Extensive knowledge of state driving laws and a commitment to maintaining a spotless driving record.
• Stamina & Speed: You must be able to run or move quickly to provide prompt service, and stand/walk for the majority of your shift.
• Tech & Communication: Excellent telephone etiquette and the ability to navigate our department computer system for tracking and billing.
• Requirements:
• Must be at least 21 years of age.
• Valid Driver’s License with a satisfactory MVR (and ability to pass drug screening).
• High School diploma or equivalent preferred.
• Ability to lift luggage and assist guests with physical agility.
• Impeccable grooming and a professional, "resort-ready" appearance.

Perks of the Paradise Life

At Horseshoe Bay, we value the team members who keep our guests on the move.

The "Resort Life" Bonuses:

• Live Where You Work: Subsidized associate housing and shuttle service available.
• Play Where You Work:Golf and Amenity Privileges* (Come see why our guests travel so far to get here!).
• Financial Wins: Weekly meal subsidies, competitive pay, and the ability to earn great tips.
• Travel Benefits: Deeply discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Growth: Career advancement through our specialized Manager in Training (MIT) program.

Full-Time Insurance & Security:

• Health & Wellness: Medical, Dental, and Vision insurance plans.
• Financial Future: 401k plan with employer match.
• Total Protection: Short/Long-term Disability, Critical Illness, and Accident insurance.
• Peace of Mind: Access to the Associate Relief Fund.

*Privileges based on occupancy and business levels.

Ready to get behind the wheel?

If you’re a high-energy driver with a heart for Texas hospitality, apply today to join the Transportation Team at Horseshoe Bay Resort!

Qualifications

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Team Player: Works well as a member of a group (Preferred)

Motivations

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Preferred

  Goal Completion: Inspired to perform well by the completion of tasks

Education

• High School (Preferred)
• High School (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.