Shift Manager II

The purpose of the Manager II (SMII) position is to assist Branch management in tactically executing complex Casual Dine or similar restaurant management operations. The SMII ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The SMII uses prescribed policies and procedures to make management decisions.

Essential Functions:

Completes opening, daily and closing procedures/checklists in accordance with company policies/proceduresAssists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-saleEnsures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB proceduresParticipates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unitAssigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are coveredActively ensures all associates take all mandated rest breaks and meal periodsEnsures display areas are appropriately clean, stocked, and visually appealingEnsures all equipment is in good working orderOperates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all timesMonitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GMUnderstands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and SafetyPlaces orders for individual units, receives goods, processes invoicesEnsures that the company has most current contact information for all associates working in the restaurant.Requirements:

Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standardsReporting relationship and other important information

The SMII position as described falls under the Fair Labor Standards act as a Non-Exempt positionThe SMII position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.The SMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Requires a minimum of 4 years food and beverage, cash handling, and customer service experienceRequires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchenRequires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customersAvolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Les offres d'emploi exigent le bilinguisme (anglais et français) car le lieu de travail est situé dans un bâtiment réglementé par le gouvernement fédéral où les deux langues sont officielles au Canada.

Job postings mandate bilingualism (English & French) because the workplace is situated in a federally regulated building where both languages are official in Canada